Manuale d’uso / di manutenzione del prodotto GXP21XX del fabbricante Grandstream Networks
Vai alla pagina of 42
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 1 of 1 Firmw are version: 1.0.1.66 Last U pdate d: 05 /20 11 Grands tream Ne twork s, Inc. GX P 21xx SIP Enterpris e Phones.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 1 of 41 Firmware ver sion: 1 .0.1.66 L ast U pdated: 0 5 /20 11 T A BLE OF CONTENTS GXP 21 XX USER M ANUAL WELCO ME ................................................................................
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 2 of 41 Firmw are versio n: 1.0.1.6 6 La st Updat ed: 05 /201 1 Table 6: GX P 21xx Har dware Sp ecificatio ns ................................................................................... 8 Table 7: GX P 21xx T echnical Specific at io ns .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 3 of 41 Firmw are versio n: 1.0.1.6 6 La st Updat ed: 05 /201 1 Welcom e Your Grandst ream GXP 21 xx Enterprise IP phone is feature - enrich ed, sophistic ated, y et sim ple to use.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 4 of 41 Firmw are versio n: 1.0.1.6 6 La st Updat ed: 05 /201 1 Insta llation E QUIPMENT P ACKAG ING Table 1: Equi pment Packaging GXP 21 20 GXP .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 5 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 F IGURE 1: C ONNECTING THE GXP 212 0 /2110 AND THE GXP E XTEN SION GXP2 12 0 w ith .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 6 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 S A FETY C OMPLIA NCES The GXP 21xx com plies with FCC /CE and var ious s afety standards . The G XP 21xx power ad aptor is complia nt with the UL stan dard.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 7 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Product O ver view Table 3 : GXP 21 xx Product Models Model Picture Overv iew GXP2 1 20 GXP2 1 20 is an exec utive S IP phone.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 8 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Table 5 : G XP 21xx Ke y Features in a Glan ce Features Benefi ts Open Standa rds C.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 9 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Humidit y 10% – 90% ( non - condens ing) Complianc e FCC / C E / C - Tick Table 7.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 10 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Adaptive j itter buf fer control ( patent - pendi ng) and pac ket dela y & loss concealm ent HD audio handset wit h HD wide band aud io codecs f or excellent d ouble - ta lk perform ance.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 11 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Using the G XP 21 xx S IP E nt er pri se Phone G ETT ING F AMILIAR WITH THE L CD GXP 21xx has a dynam ic and custom izable s creen.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 12 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 SPECIAL SOFT KEYS (O n l y When I ntegrated with GXE5024/50 28) Call Parking: FOR G XP2120/GXP21 10 ONLY . Refer t o the GXE 5024/5028 Online User M anual for more i nformatio n.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 13 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 MUTE Mute an activ e cal l HEADSET Press HEADSE T key to answer /hang up phone cal ls while using hea dset . It also allow s user to t oggle b etween h eadset and spe aker DND Enable/Dis able DN D.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 14 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 For examp le: Configure ACCOUNT 1 and ACCOUNT 2 with Accou nt Nam e as “ VoIP 1 ”, “ VoIP 2 ”, re spectivel y and ensure t ha t the y are acti ve and r eg is tered.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 15 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 4. U SING THE PHONEBOO K : To call a phone num ber f rom Phonebook Each entr y in the ph onebook can be attach ed to an indi vidual SIP account.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 16 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 5. Press OK ke y to i niti ate ca ll To m ake a quick IP c all, pleas e see next s ection. For exampl e: If the tar get IP a ddress is 192.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 17 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 P HONE F UNCTIONS D URI NG A P HONE C ALL Call Wai ting / Ca ll H old 1. Hold : Place a call on h old by press ing the “HO LD” button.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 18 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 2. Cancel Conf eren ce: Ca nceli ng es tablishing conferen ce call If af ter p.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 19 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 appearanc es, the us er can c onfigure m ultip le line buttons to be “ shar ed line ” butto ns associated with the account.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 20 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Configur ation Guide The GXP 21 xx can be configured in t wo ways. Firstl y, using the Key Pad Conf iguration Menu on the p hone; secondly, thr ough em bedded web - configuration m enu.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 21 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 location if available. Also, t he phone will download secondar y l anguage if avail able.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 22 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Call H istory Status Phone Book LDAP Directory Instant Message Direct IP Call Pref.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 23 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 C ONFIGURATION VI A W EB B ROWSER The GXP 21xx em bedded W eb server r esponds to HT TP/HTT PS GET/POST requests.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 24 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Table 13 : Dev ice Configura tion - Status M AC A ddress The devic e ID, in HEX ADECIMA L form at. IP Address This f ield shows IP a ddress of GXP21xx.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 25 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 802.1x M ode This optio n allows the user to en able/dis able 802.1x mode on t he phone. T he default value is d isabled. T o enable 80 2.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 26 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Weather U p d a te By defaul t, “ Enable W eather Updat e: ” is set to “Yes” . If set to “No” , weather inform ation will not displa y on the phone.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 27 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Advance d User conf iguration includes not onl y the end user config uration, b ut also advanced co nfigurat ion such as SI P configur ation, Codec s election, N AT T raversal Setting and other miscellaneo us configur ation.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 28 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Upgrade V ia This f ield allows the user to choos e the f irmware upg rade method: T FTP, HTTP or HTT PS. Firmw are Serv er Path Defines th e server p ath for the firmware ser ver.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 29 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Connection R equest Port Enter the c onnection reques t port. Phonebook X ML Download Selects the f ile downloa d m ode for the download s erver.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 30 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Syslog L evel Select the AT A to r eport th e log le ve l. Def aul t is NO NE . The level is one of DEB UG , INFO, W ARNING or ERROR.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 31 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Call Progr ess Tones Using thes e settings , users can configur e ring or t one fr equencies bas ed on param eters fr om local telecom .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 32 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Display La nguage Allows user to ch oose pr eferred dis play languag e in web UI and k ey pad UI .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 33 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 A uthenticate ID SIP service subscr iber’s Authent icate ID us ed for aut henticat ion. It can b e identic al to or dif ferent fr om SIP User ID.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 34 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 NAT Trav ersal This par ameter ac tivates the NAT travers al mechanis m. It has options: No, STUN, Keep - Al i ve, U Pn P, Aut o, VPN.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 35 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Dial Plan Dial P lan Ru les: 1. Accepted D igits: 1,2,3,4, 5,6,7,8,9,0 , *, #, A,a,B,b,C ,c,D,d 2. Gram mar: x - a ny digi t fro m 0 - 9; a) xx+ - at least 2 digit num bers b) xx.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 36 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Session Expi ration The SIP Session T imer extensio n enables S IP sessi ons to be per iodicall y “refr eshed” via a SIP r eques t (UPDATE, or re - INVIT E.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 37 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Refer - T o Use Target Contact Default is “No” . If set to “Y es” , t hen f or Attended T ransfer, t he “Refer - To” header uses the tra nsferr ed target’s Contact hea der inform ation.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 38 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Use # as D i al Key This par ameter allo ws users to c onfigure the “ #” k ey as the “Send” (or “Dial”) key. If set to “ Yes”, the “#” key will im mediatel y send the c all.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 39 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Softw are Upgrade & Customiz a ti on Software ( or firm ware) upgrades ar e completed via either T FTP or HTT P. The corres ponding conf iguration settings are in the ADVANCED SETTIN GS configurat ion page .
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 40 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 INSTRUCTIONS FOR L OC A L T FT P UPGR A DE: 1. Unzip the f ile and p ut all of them under th e root direct ory of the T FTP s erver. 2.
Grandstr eam Netw orks, Inc. GXP 21xx User Manual Page 41 of 41 Firmware versi on: 1.0. 1.66 Last U pdated: 05 /201 1 Restore Factory Default Setting WARNING: Restoring th e Factory Default Setting will delete all configur ation infor mation of the ph one.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Grandstream Networks GXP21XX è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Grandstream Networks GXP21XX - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Grandstream Networks GXP21XX imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Grandstream Networks GXP21XX ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Grandstream Networks GXP21XX, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Grandstream Networks GXP21XX.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Grandstream Networks GXP21XX. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Grandstream Networks GXP21XX insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
