Manuale d’uso / di manutenzione del prodotto Workspace del fabbricante Kerio
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K e r i o W o r k s p a c e Step-by-Step Kerio Technologies.
2011 Kerio Technologies s.r.o. All rights reserved. This guide provides detailed description on Kerio Workspace , version 1.0.0 . All additional modifications and updates reserved. For current versions of the product and related manuals, check http://www.
3 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 7 Used open-source software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 A Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Chapter 1 Introduction Kerio Workspace is a server software for companies which wish their employees spend less time looking for documents and more time collaborating.
6 Chapter 2 System requirements 2.1 Hardware requirements Hardware requirements for PC: • CPU 1GHz • 512 MB RAM • 500 MB of free disk space for installation • 20 GB of free disk space for data.
2.2 Supported operating systems and browsers 7 The product can be installed only on Mac computers with Intel processor. List of up-to-date versions (or distribution packs) of the operating systems supported by Kerio Workspace can be found at the Kerio Technologies website.
8 Chapter 3 Installation Once a corresponding installation package is downloaded, you may start the installation. Installations differ by operating system. 3.1 Windows Once the installation package is downloaded, run the installation under a user with administration rights for the operating system.
3.3 Linux 9 launchctl load -w /Library/LaunchDaemons/com.kerio.workspace.rendering.plist Use the following commands to stop the service: launchctl unload -w /Library/LaunchDaemons/com.kerio.workspace.application.plist launchctl unload -w /Library/LaunchDaemons/com.
Installation 10 Before that, make sure that there is an active repository for Java Runtime Environment on the system. Some system versions have the repository turned off (for example, on Ubuntu 10.04 , it can be found in repository partner , or on Debian 5.
3.5 Admin Account 11 All the application data are saved to the store folder which can also be found in the installation folder of Kerio Workspace . 3.5 Admin Account In the dialog for creating the first user account, set user name , whole name , email address and password .
12 Chapter 4 Kerio Workspace Administration Interface Use one of the following addresses to access the web administration login page: https://server.name:4060/admin or https://computer.IP.address:4060/admin Figure 4.1 Welcome page The Logout option enables you to log out of the interface.
4.1 Users 13 Figure 4.2 The Users Section Add users Click on Add . 1. On the General tab, enter the Username , Full Name , Description (for informative purposes), Email Address and Password (which needs to be confirmed). You can disable the account by unchecking the Account is enabled option.
Kerio Workspace Administration Interface 14 Warning: The Username and Full name fields are obligatory! 2. Go to the Rights tab and set the administration rights. There are three levels of access rights (see the figure): Figure 4.4 Add User — Rights tab 3.
4.2 Directory Service 15 Apart from the internal database of user accounts, Kerio Workspace can also import accounts and groups from a directory service. Active Directory ( Windows Server ) and Open Directory ( Mac OS X Server ) are currently supported.
Kerio Workspace Administration Interface 16 1. In the Directory Service dialog, check the Map user accounts from a directory service option and fill in the following data: • Directory Service Type — select the directory service type from the dropdown menu • Domain Name — enter the name of the domain 2.
4.4 Web Server Ports 17 Figure 4.7 SMTP server settings 4.4 Web Server Ports In section Web Server Ports , set the ports for unsecured (HTTP) and secured (HTTPS) connections. Figure 4.8 Web Server Ports Kerio Workspace listens on all network interfaces and configured addresses ( IPv4 or IPv6 ).
Kerio Workspace Administration Interface 18 to establish a connection with the server, whereas the private (decrypting) key is available only to the server and must remain secret. The client, however, also needs to be able to identify the server (to find out if it is truly the server and not an impostor).
4.6 Backup 19 a path to a file with the private key (a file with the .key extension) and to a file with the certificate (a file with the .crt extension).
Kerio Workspace Administration Interface 20 In the Backup scheduling section, you may create and set the backup tasks. Check the Enable message store and configuration recovery backup option to activate it. Kerio Workspace offers two types of backup tasks: full backup and differential backup.
4.7 Update Checker 21 In the advanced backup configuration, define the number of saved backups. If this number is reached, the oldest file will be deleted upon creating a new backup. 4.7 Update Checker In the Update Checker section, you may set parameters for the product’s updates.
Kerio Workspace Administration Interface 22 4.8 Logs Logs are files where information about certain events (e.g. error and warning reports, debugging information, etc.) are recorded. Each item is represented by one row starting with a timestamp (date and time of the event).
4.8 Logs 23 • Format — the log may be saved as in plain text ( TXT ) or in hypertext (HTML). If the log is saved in HTML, the encoding and colors (where highlighting was used) will be saved. If it is expected that the log would be processed by a script, it might be better to save it in plain text.
Kerio Workspace Administration Interface 24 Figure 4.15 File Logging • Keep at most ... log file(s) — define how many log files will be stored. The oldest file will be cleared after each rotation. The External Logging tab: Open the External Logging dialog to set logging to a Syslog server or to a file.
4.8 Logs 25 • Enable Syslog logging — use this option to enable logging to a Syslog server • Syslog server — DNS name or IP address of the particular Syslog server. • Facility — this entry helps Kerio Connect recognize where a log came from ( Syslog server can receive logs from various sources).
Kerio Workspace Administration Interface 26 Server log All technical information is stored in this log. This includes, for example, error logs which are used by technical support and developers of this product.
27 Chapter 5 Web Client (User Interface) Use one of the following addresses to access the web user interface login page: http://workspace_server_name (https://workspace_server_name) or http://server_IP_address (https://server_IP_address) . The interface allows you to create pages, sort them into folders and spaces and share them with other users.
Web Client (User Interface) 28 In each space, you can create other nested spaces. Nested spaces or pages in them inherit rights from their parent spaces (for more information on pages, see the next chapter in this manual). To created a new space of the highest level click on the Create a New Space button.
5.2 Pages 29 Figure 5.3 User’s space 5.2 Pages In every space, you may create pages and share them with other users. Each page may include as many components as you like.
Web Client (User Interface) 30 Figure 5.4 Page layout and color scheme edit Figure 5.5 New page The width of the columns can be changed by dragging the relevant border. You may add various components to the page. If the document is empty, icons for inserting particular components are displayed (see picture 5.
5.2 Pages 31 you want to insert another component. The insert component option is displayed which opens the menu with components to insert. Figure 5.6 Insert component options The following components.
Web Client (User Interface) 32 Figure 5.7 Component controls Figure 5.8 Common option in the context menu • Hide Title/Show Title — displays or hides the title of the component. • Background Color — allows to select the color of the component background.
5.2 Pages 33 Figure 5.9 Editing text in the format editor The Image Component A function for inserting images. Click the Select Image File button to open a dialog and select the image file.
Web Client (User Interface) 34 *The Mashup Component Sometimes it is convenient or necessary to insert external content. It is useful especially for Internet video files. Insert the component and use the Enter a HTML code option. In the field opened, enter the HTML code of the content to be displayed.
5.3 Using File Libraries 35 You may change the content by clicking the Change the HTML Code option. The Link List Component Improve your documents by inserting special link lists. The Create New Link option opens a dialog where you enter the name of the link (i.
Web Client (User Interface) 36 Note: If you upload a file which has already been uploaded to the same file library, you have the option to overwrite the original one. A new version of the file is created. The Create New Folder option allows you to sort the files in each file library.
5.4 Sharing Possibilities and Features 37 Figure 5.16 File history in a File Library and its menu You may view and edit a file with Desktop Client on Windows and Mac OS X operating systems. It enables you to open the files in programs on your computer associated with the particular file types.
Web Client (User Interface) 38 Figure 5.17 Sharing settings and assigning rights to specific users 5.5 Additional Functions of the User Interface Kerio Workspace offers you a range of additional use.
5.5 Additional Functions of the User Interface 39 Figure 5.18 The Tools Section • Add to Favorites , Remove from Favorites — this option in the drop-down menu of a space or page adds the space or page in the user’s favorites section or removes it.
Web Client (User Interface) 40 You can also you the Drag and Drop function which allows you to change the order of spaces and pages in the hierarchical tree on the left.
5.7 Mobile Client 41 Figure 5.21 Following the page activity 5.7 Mobile Client Kerio Workspace currently supports viewing on the iPhone devices. You cannot edit files using your phone.
42 Chapter 6 Desktop Client Kerio Workspace Desktop Client is an optional tool for Windows and Mac OS X operating systems. While the web interface allows you to preview only some of the files in file libraries (see above 5.
6.2 Using Desktop Client 43 Figure 6.2 Desktop client menu with list of opened files for future modifications. Keeping the file opened in the desktop client allows you to open it again or save it to the server later by right-clicking the client icon.
Desktop Client 44 Figure 6.3 Dialog to save edited file.
45 Chapter 7 Used open-source software Antisamy Antisamy is an HTML/CSS validation library. Copyright 2007-2008 Arshan Dabirsiaghi, Jason Li ANTLR ANTLR, ANother Tool for Language Recognition, is .
Used open-source software 46 Apache Commons Compress Apache Commons Compress defines an API for working with tar, zip and bzip2 files in Java. Copyright 2002-2009 The Apache Software Foundation Apache Commons FileUpload Apache Commons FileUpload provides file upload capability for servlets and web applications.
47 Copyright 2001-2004 Unicode, Inc. Copyright 2009 www.imdict.net Apache PDFBox Apache PDFBox is an open source Java PDF library for working with PDF documents.
Used open-source software 48 Apache XML Commons Apache XML Commons is a library containing common code for XML projects. Copyright 1998-2004 World Wide Web Consortium Copyright 1999 IBM Corporation, http://www.ibm.com Copyright 1999 Sun Microsystems, http://www.
49 Ext.ux.TinyMCE Ext.ux.TinyMCE is an ExtJS form field containing TinyMCE v3. It is released under LGPL 2.1 or higher. Copyright 2008-2010 BYTE-force, www.byte-force.com Source code is available at http://www.kerio.com/ GPL GhostScript GPL GhostScript is a software for manipulating with PostScript and PDF files.
Used open-source software 50 Hibernate Hibernate is Relational Persistence for Java and .NET. It is distributed under LGPL license. Copyright 2006-2008 Red Hat Middleware LLC or third-party contributors Copyright 2008 Ovidiu Feodorov Hibernate Search Hibernate Search is a full text search engine for the persistence domain model.
51 JSON json.jar is a Java library that converts data to/from JSON data interchange format. Copyright 2002, 2006, 2008 JSON.org libcurl Libcurl is a free and easy-to-use client-side URL transfer library. It supports the following protocols: FTP, FTPS, HTTP, HTTPS, GOPHER, TELNET, DICT, FILE and LDAP.
Used open-source software 52 OpenLDAP Freely distributable LDAP ( Lightweight Directory Access Protocol ) implementation. Copyright 1998-2007 The OpenLDAP Foundation Copyright 1999 Juan C.
53 QtBrowserPlugin QtBrowserPlugin solution is a QT4 component useful for implementing plugins for web browser. It is released under LGPL 2.1. Copyright 2009 Nokia Corporation and/or its subsidiary(-ies) Source code is available at http://www.kerio.
54 Appendix A Legal Notices Microsoft , Windows , Windows NT , Windows Vista , Internet Explorer , Active Directory , Outlook , ActiveSync and Windows Mobile are registered trademarks of Microsoft Corporation.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Kerio Workspace è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Kerio Workspace - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Kerio Workspace imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Kerio Workspace ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Kerio Workspace, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Kerio Workspace.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Kerio Workspace. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Kerio Workspace insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
