Manuale d’uso / di manutenzione del prodotto P130 SMON del fabbricante Avaya
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A vaya P130 SMON User Guide August 2003.
A vaya P130 SMON User Guide Copyright 2003 A vaya In c. All Rights Reserved The products, specifications, and other technica l information rega rding the products contained in this document are subject to change withou t notice.
Avaya P130 SMON User Guide iii T able of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi The Purpose of this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv Avaya P1 30 SMON User Gu ide Table of Conte nts Chapter 4 Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Selecting Ports to Display .
Avaya P130 SMON User Guide v Table of Conte nts Finding a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Finding a LAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Using the Define Port Filter Dialog Box .
Avaya P130 SMON User Guide vi Pr eface W elcome to A vaya P130 SMON. This chapter provides an introduction to the structure and assumptions of the guide. It includes the following sections: The Purpose of this Guide - A description of the intended purpose of this guide.
Avaya P130 SMON User Guide vii Preface Wh o Sh ou ld Use t hi s Gu ide This guide is intended for use by ne twork managers familiar with network management and its fundamental conce pts. It is assumed that th e user has the basic responsibility fo r monitoring A vaya T echnologies intelligent switching devices and the network traffi c.
Avaya P130 SMON User Guide 1 1 SMON Overview This describes SMON, A vaya Inc. s switched netwo rk monitoring system. This chapter includes the following s: What is RMON - A brief description of the RMON standard. What is SMON - A general descrip tion of SMON switch monitoring technology .
Avaya P130 SMON User Guide 2 SMON Overview RMON has two levels: RMON I analyzes the MAC layer (Layer 2 in the OSI seven -layer model). RMON II analyzes the upper layers (Layers 3 and above). RMON is an industr y standard that A vaya Inc. and other companie s have adopted in their network management applications.
Chapter 1 3 Avaya P130 SMON User Guide SMON consists of a software console application on a work station and remote monitoring probes in network devices that support SMON. The SMON console communicates constantly with the SMON devices on your network.
Avaya P130 SMON User Guide 4 SMON Overview T opN filtering is powerful in that it allows you to focus on the information that is important to you. Device SMON T oo ls The Device SMON tools for A vaya P130 Devices include: Switch Statistics - Detailed information on traffic passing through the switch fabric.
Chapter 1 5 Avaya P130 SMON User Guide Detecting a large number of broadcast mess ages sent. This indicates there may be a problem with a station on the network. T reating any variable with abnormal behavior as an issue that should be investigated further using other SMON tools.
Avaya P130 SMON User Guide 6 SMON Overview VLAN Statistics Overview The VLAN Statistics tool measures th e switched traffic travel ling through VLANs on the selected switch.
Chapter 1 7 Avaya P130 SMON User Guide The following figure shows the scheme used to generate Events. Figure 1-1. Events Overview The first Event is a Rising Event, cause d by the counter rate risi ng above the Rising Threshold. The second Event is a Falling Event, caused by the counter rate falling below the Falling Threshold.
Avaya P130 SMON User Guide 8 2 Device SMON This c hapter provi des information about SMON for A vaya P130 Devices, and contains the following sections: Accessing Device SMON - In str uc ti ons on ac ces si ng th e De vi ce SMON window . The Device SMON User Interface - A detailed description of the user interface for A vaya P130 SMON.
Chapter 2 9 Avaya P130 SMON User Guide The Device SMON User Interf ace The user interface consists of th e following elements: Application T abs - T abs for switching between the different views of the A vaya P130 Device. Menu Bar - Menus for accessing SMON functions.
Avaya P130 SMON User Guide 10 Device SMO N Ap pl ic at io n T a bs The Application T abs provide a method for selecting the view o f the device. T o switch to the device manageme nt view of the A vaya P130, click Device Manager . The A vaya P130 Device Manager opens.
Chapter 2 11 Avaya P130 SMON User Guide T emporarily stop s and then restarts collecti on of SM ON data. When the collection of SMON data is paused, the background of the chart a ppears white. Acti ons > Pa use Updates the data immediately rathe r than at the next specified pol ling time.
Avaya P130 SMON User Guide 12 Device SMO N Dialog Area The area on the right side of the us er interface is where all dialog boxes appear . This area can be resized by dr agging the vertical splitter bar with the mouse. When a dialog box opens it replaces the current dialog bo x open in the Dialog Area.
Chapter 2 13 Avaya P130 SMON User Guide Status Line The Status Line provides important information about the communication status between the application and the A vaya P130 Device. The following table s hows the messages and icons that can appear in the Status Line with a descriptio n of their meaning.
Avaya P130 SMON User Guide 14 Device SMO N Mous e Acti ons The mouse actio ns that can be performed in A vaya P130 SMON wind ows allow you ad ded flexibi lity when using the applications. describes some of the mouse actions available in s ome of the SMON applications.
Chapter 2 15 Avaya P130 SMON User Guide Gene rating Repor ts SMON allows you to produce two types of reports: Report Now Auto Report Generated reports are text files that can be imported into spreadsheets such as Excel and database programs such as Access.
Avaya P130 SMON User Guide 16 3 Switch Statistics Switch Statistics provides you with de tailed inform ation about the traffic passing through a switch. For a detailed overview o f Switch Statistics, refer to Switch Statistics Overview on page 4 .
Chapter 3 17 Avaya P130 SMON User Guide Gauges and Pie Charts in the Switch Statistics Window For A vaya P130 Devices, the gauges at the top of the window display the following information: For A vaya.
Avaya P130 SMON User Guide 18 Switch Statistics T raffic Graph in the Switch Statistics Window The lower portion of the Switch Statistics window is a traffic graph. The traffic graph displays selected variables as a line graph, in real-time. T o select the color coded variables yo u want graphed, use the check boxes under the traffic graph.
Chapter 3 19 Avaya P130 SMON User Guide Comparing the traffic graphs to the meters can often point you in the right direction for locating a probl em. For example, the pie chart m ay show an abnormal amount of non-unicast packets, while the bandwidth usage shown in the traffic graph has increased significantly .
Avaya P130 SMON User Guide 20 4 Port Statistics Port Statistics allows you to see th e data passing through each port and LAG connected to the switch. For a det ailed overview of Port Statistics, refer to Port Statistics Overview on pa ge 5 .
Chapter 4 21 Avaya P130 SMON User Guide Port Statistics V ariables The following graphics provide examples of A vaya P130 Port Statistics windows. Each fi gure is followed by a list of variables available in each of the windows.
Avaya P130 SMON User Guide 22 Port Statistics T able 4-2. Port Statistics V ariables - BandWidth Figure 4-1. Port Statistics Window- Utilization T able 4-3. Port Statistics V ariables - Utilization Va r i a b l e Description In Bandwidth (Kbi ts) The rate at whi ch traffic is entering the port or LAG.
Chapter 4 23 Avaya P130 SMON User Guide The Port Statistics Windo w The Port Statistics window is organized as follows: The title of the Port Statistics window shows the IP address of the device. The X axis represents packets or percentage for Utilization.
Avaya P130 SMON User Guide 24 5 Extended Po rt Statistics Extended Port Statistics allo ws you to see details about the data passing through a specific port or LAG conn ected to the switch. For a detailed overview of Extended Port Statistics, refer to Extended Port Statistics Overview on page 5 .
Chapter 5 25 Avaya P130 SMON User Guide Extended Port Statistics displays information using two types of graphs: Pie charts that shows the ratio of different types of packets. A traffic graph section that co ntains lin e graphs describing the characteristics of the traffic traveling through the port or LAG.
Avaya P130 SMON User Guide 26 Extended Port Statistics SMON updates these pie charts in real-time according to the specified sampling interval. By viewing the relationships among these variables, you can learn a lot about the traffic on the port.
Chapter 5 27 Avaya P130 SMON User Guide Figure 5-2. Extended Port Counters Dialog Box 2. Check the checkboxes next to the counters you want displayed in the traffic graph. * Note: A maximum of 9 cou nters can be displayed in the traffi c graph. 3. Click Apply .
Avaya P130 SMON User Guide 28 Extended Port Statistics SMON continuously monitors statistics for all available Extend ed Port Statistics traffic variables, even those that are not currently selected. For in f or ma t io n o n fi nd in g th e 5 h ig h es t p ea k s o f tr af f ic , r ef e r t o Append ix A, Using the Find T op5 Peaks Dialog Box .
Avaya P130 SMON User Guide 29 6 VLAN Statistics VL AN S ta ti sti cs di spl ay s d eta il ed sta ti st ics fo r e ach VL AN. Th ese st at is tic s can help you maintain proper VLAN configuration. They can also help you pinpoint problems you may discover using Switch Statistics.
Avaya P130 SMON User Guide 30 VLAN Statistics Selecting VLANs to Display By default, information from all VLANs is displayed in the VLAN Statistics window .
Chapter 6 31 Avaya P130 SMON User Guide Figure 6-2. VLAN Statistics Window - Bandwidth T able 6-2. VLAN Statistics Va riables - Bandwidth VLAN Statistics Win dow The VLAN Statistics window is organized as follows: The title of the VLAN Statistics window displays the IP address of the device.
Avaya P130 SMON User Guide 32 7 Al ar ms a nd Ev ents The Alarms and Events tool p rovides a method for defining thresholds for packet types on a port. When a thre shold is crossed, a trap is sent to th e de vi ce s m a na ge r , o r t he E ve nt i s l is te d in SM ON s D e vi ce Ev e nt Lo g.
Chapter 7 33 Avaya P130 SMON User Guide Alarms T able T o view a table of all the alarms defined for the device: Click . Or Select Tools > Alarms Table . The Alarms T able opens. Figure 7-1. Alarms T able All the Alarms defined for the devi ce are listed in the Alarms T able.
Avaya P130 SMON User Guide 34 Alarms and Even ts Method The method used for monitor ing the variable. Possible options are: R a t e @ I n t e r v a l - The Alarm u ses the counter s rate in the last interval. To t a l - The Alarm uses the absolute number of the counter from the time the dev ice was last reset.
Chapter 7 35 Avaya P130 SMON User Guide T ooltips T ooltips in the Alarms and Events t ool provide informatio n about an Al a rm . W he n th e c ur s or is h el d o ve r th e Index field of a row in the Alarms T able a tooltip appears. Figure 7-2. Alarm T ooltip The tooltip provides information about the Alarm s defin ition.
Avaya P130 SMON User Guide 36 Alarms and Even ts Editing Alarms Alarms can be edited and deleted using the Alarms T able. T o edit an Alarm, change the Alarm s parameters in the Alarms T able. T o delete an Alarm: 1. Select an Alarm. 2. Click . Or Select Edit > Delete Alarm .
Chapter 7 37 Avaya P130 SMON User Guide Alarm Wizard This section provides the information you need to use the Alarm W izard. It contains the following topics: Overview of the Alarm Wizard - A n o v e r v i e w o f t h e f u n c t i o n o f the Alarm W izard.
Avaya P130 SMON User Guide 38 Alarms and Even ts Al a r m W i z ard S cre e n s This section provides detailed inform ation on each of the Alarm W izard s screens. T o accept the default options for any screen , click Next . T o return to an earlier screen, click Back .
Chapter 7 39 Avaya P130 SMON User Guide Select Port The Select Port screen of the Alarm W izard allows you to select ports and LAGs to be monitored by the Alarm. Figure 7-4. Alarm Wizard - Select Port The ports and LAGs on the device are listed in the De vice Ports list.
Avaya P130 SMON User Guide 40 Alarms and Even ts Select Interval an d Counte r The Select Interval and Counter screen of the Alarm W izard enables you to select a variable to be monitored by the Alarm, and the in terval at which SMON gets the rate for the counter from the device.
Chapter 7 41 Avaya P130 SMON User Guide Set Thr esholds The Set Thresholds screen enables yo u to configure the behavior o f the Alarms and Events tool when SMON is started, and to configu re thresholds for the Alarm. There are two thresholds, a Rising Th reshold and a Falling Threshold.
Avaya P130 SMON User Guide 42 Alarms and Even ts Description s The Descriptions screen enables yo u to give names to the Rising and Falling Events of the Alarm. Figure 7-7. Alarm Wizard - Descriptions T o configure the names of Rising and Falling Events, enter a description in the appropriate fields.
Chapter 7 43 Avaya P130 SMON User Guide Set Event The Set Event screen of the Alarm W izard allows you to determine the action SMON takes when an Event o ccurs. Figure 7-8. Alarm Wizard - Set Event T o configure the action SMON takes w hen a Rising Event occurs, select a radio button in the Ris ing e vent fields.
Avaya P130 SMON User Guide 44 Alarms and Even ts Set T rap Community The Set T rap Community screen of the Alarm W izard allows you to configure community for Rising and Falling Events. The community is needed to send traps to the station of the device s manager .
Chapter 7 45 Avaya P130 SMON User Guide Summary The Summary screen of the Alarm Wi zard provides a summary of the options selected in the previous screens. Figure 7-10. Summary T o make any changes to the summary information: 1. Click Back until you reach the appropriate screen.
Avaya P130 SMON User Guide 46 Alarms and Even ts Figure 7-11. Device Event Log The Device Event Log has two tabs, one for Rising Events and one for Falling Events. T o view the Device Event Log for Rising or Falling Events: 1. Select an Alarm in the Alarms T able.
Chapter 7 47 Avaya P130 SMON User Guide The lower part of the window is the Log List . This i s a log of the selected Alarm s Events. Entries will appear in the Log List on l y i f t he T y pe of Ev e nt is Log or Log & T rap . The following table provides a list o f the fields in the Log List and their descripti ons.
Avaya P130 SMON User Guide 48 A SMON Dialog Bo xes This appendix consi sts of dialog boxes that appear within the A va ya P130 SMON tools. Using the Gen eral Options Dialog Bo x This dialog box enables you to change the general options for SMON for the A v aya P130 Device.
Appendix A 49 Avaya P130 SMON User Guide The General Options dialog box enables you to change the following options: Polling Interval Display Mode Report Setting Polling In terval The Polling Interval option allows you to configu re the way in which information is co llected.
Avaya P130 SMON User Guide 50 SMON Dialog Boxes Report Setti ng The Report Setting option enables you to select a default directory for saving reports and configure the report form at. T o se lect a default direct ory for saving reports: 1. Click Browse .
Appendix A 51 Avaya P130 SMON User Guide Using the Report Now Dialog Bo x This dialog box enables you to generate a report with the statisti cs from the last time the device was polled. T o access the Report Now dialog box: 1. Click . Or Select File > Report Now .
Avaya P130 SMON User Guide 52 SMON Dialog Boxes T o access the Auto Report dialog box: 1. Select File > Auto Repo rt . The Auto Repo rt dialog box opens. Figure A-3. Auto Report Dialog Box 2. T o change the filename and directo ry in which to save the reports: a.
Appendix A 53 Avaya P130 SMON User Guide Using the ExtPort/ Switch Options Dialo g Box This dialog box enables you to change the display optio ns for Switch Statistics and Extended Port Statis tics for the A vaya P130 Device. T o access the Switch Options dialog box: 1.
Avaya P130 SMON User Guide 54 SMON Dialog Boxes Samples Per Scr een The Samples Per Screen option enable s you to configure the number of samples visible in the T raffic Graph. T o change the number of samples visible on the screen, enter a number in the Samples Per Sc reen field.
Appendix A 55 Avaya P130 SMON User Guide Using the Port/VLAN Option s Dialog Box This dialog box enables you to change the display optio ns for Port and VLAN Statistics for the A vaya P130 Device. T o access the Port/ VLAN Options dialog box: 1. Click .
Avaya P130 SMON User Guide 56 SMON Dialog Boxes Using the Find Dialog Box Depending on the application you have initiated this opti on from, the Find option allows you to locate a specific VLAN/port/LAG intersection in the application window . To s e a r c h : 1.
Appendix A 57 Avaya P130 SMON User Guide * Note: Since the number of VLANs/ports/LAG intersections may change between sampling intervals, the o ne you search for ma y m ov e o ut o f fo c u s w i t h t h e ne x t re f r es h . In t h is c a se , y ou may search again or scroll the display .
Avaya P130 SMON User Guide 58 SMON Dialog Boxes Using the Define Po rt Filter Dialog Box T o open the Define Port Filter dialog box: 1. Click . Or Select Acti ons > De fine P ort Fi lter . The Define Port Filter dialog box opens. Figure A-7. Define Port Filter Dialog Box * Note: Filtering changes ar e only applied after clicking Apply .
Appendix A 59 Avaya P130 SMON User Guide T o remove ports from the List of Selected Ports : Select the ports in the List of Se lected Por ts and click Remove . Or Double-click ports in the List of S elected Port s . The selected ports are removed from the List of Se lected P orts .
Avaya P130 SMON User Guide 60 SMON Dialog Boxes Using the Define VLAN Filter Dialo g Box T o open the Define VLAN Filter dialog box: Click . Or Select Acti ons > Define VLAN Filter . The Define VLAN Filter dialog box opens. Figure A-8. Define VLAN Filter Dialog Box * Note: Filtering changes ar e only applied after clicking Apply .
Appendix A 61 Avaya P130 SMON User Guide T o remove VLANs from the List of Selected VLANs : Select the VLANs in the List of Selected V LANs and click Remove . Or Double-click on a VLAN the List of Selected VLANs . The selected VLANs are removed from the List o f Selected VLANs .
Avaya P130 SMON User Guide 62 SMON Dialog Boxes Using the Define T o pN Filter Dialog Box Y ou can also filter using the T opN option. T opN filtering differs from item filtering in that SMON chooses the i tems with the heaviest traffic. The T opN filter produces a report for the 1-15 ( N ) most active items on the network.
Appendix A 63 Avaya P130 SMON User Guide The dialog box contains the following fields: TopN Number - Enter the number of items to be displayed when you activate T opN. Based O n - Select the criterion for deciding which items fall in the T opN.
Avaya P130 SMON User Guide 64 SMON Dialog Boxes T o find the next highest peak: 1. Click Find Next . The displays scrolls to the next highest peak value in the graph. In Switch Statistics, all counters are listed in the Find T op5 Peaks dialog box, including those counters not currently disp layed in the T raffic Graph .
Avaya P130 SMON User Guide 65 B Setting Up the SMON License The A vaya SMON Manag er (with A vaya Network Management) package contains a license which allows you to use SM ON on a permanent basis. A vaya Network Management does not in clude this license.
Avaya P130 SMON User Guide 66 Index A Accessing Device SMON 8 extended port statistics 24 switch statistics 16 VLAN statistics 29 Activating alarm wizard 37 port filter 11 port statistics 10 switch st.
67 Avaya P130 SMON User Guide Index accessing 24 tool 24 F Filtering specific 3 T opN 3 Filtering options 3 Find dialog box 56 Finding host, subnet, or protocol 57 LAG 57 Port 57 source and/or destina.
Avaya P130 SMON User Guide 68 Index interval 49 setting interval 49 Port options dialog box 55 Port segment statistics overview 5 Port statistics activating 10 overview 5 tool 20 variables 21 window 2.
69 Avaya P130 SMON User Guide Index define port filter dialog box 58 define subnet filter dialog box 61 define T op5 filter dialog box 63 define T opN filter dialog box 62 define VLAN filter dialog bo.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avaya P130 SMON è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avaya P130 SMON - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avaya P130 SMON imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avaya P130 SMON ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avaya P130 SMON, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avaya P130 SMON.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avaya P130 SMON. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avaya P130 SMON insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
