Manuale d’uso / di manutenzione del prodotto Vx700 del fabbricante VeriFone
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VeriFone Part Number 28212, Revision A V x 700 Installation Guide.
All rights reserved. No part of the contents of this document ma y be reproduced or transmitted in any form witho ut the written permission of V eri Fone, Inc.
V X 700 I NSTALLATION G UI DE 3 P REFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Target Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Document Organization .
4 V X 700 I NSTALLATION G UI DE.
V X 700 I NSTALLATION G UI DE 5 P REFACE This inst allation guide assist s machine manufacturers to properly inst all the V x 700 in terms of electrical connectivity as well a s mechanical, security , and privacy specifications. T arget Audience This document is u seful to p ayment/banking machine manufacturers/implementors.
P REFACE Guide Conventions 6 V X 700 I NSTALLATION G UI DE Acronym Definitions V arious acronyms are used in place of the full de finition. T able 1 presents acronyms and their definitions. W ARNING W arnings point out potential incide nts where bodily injury might occur .
P REFACE Guide Conventions V X 700 I NSTALLATION G UI DE 7 SR Ship Release SRAM S tatic Random Access Memory STN Super T wis ted Nematic UI User Interface USB Universal Serial Bus VSS V eriShield Secu.
P REFACE Guide Conventions 8 V X 700 I NSTALLATION G UI DE.
V X 700 I NSTALLATION G UI DE 9 C HAPTER 1 T erminal Overview This chapter provides a brief description of th e V x 700. The V x 700 is one of V eriFone’s versatile unattended p ayment solutions set.
T ERMINAL O VER VIEW Featur es at a Glance 10 V X 700 I NSTALLATION G UI DE The unique form factor of t he V x 700 allows it to be fitted into bill acceptor cut-outs for vending applications. It is equally su it ed for ticketing, transpor tation, kio sk, petroleum dispensing, or d rive-through restaurant deployment s.
T ERMINAL O VER VIEW Featur es at a Glance V X 700 I NSTALLATION G UI DE 11 Strong Feature Set • Ensures uncompromising reliability f rom V eriFone, the worldwide leader in e-payment. • V erix-based – able to run existing applications with only minor modifications.
T ERMINAL O VER VIEW Featur es at a Glance 12 V X 700 I NSTALLATION G UI DE.
V X 700 I NSTALLATION G UI DE 13 C HAPTER 2 T erminal Setup and Usage Ergonomic References T o ensure that the V x 700 is mounted in the most comfort able viewing and reach position, this section shows a series of gu ide dimensions for both st anding persons and wheelchair users.
T ERMINAL S ETUP AND U SAGE Er gonomi c Refer ences 14 V X 700 I NSTALLATION G UI DE Screen V i ewing Angle The screen viewing angles, illustrated in Figure 3 , denotes th e angle at which the screen can be viewed comfort ably .
T ERMINAL S ETUP AND U SAGE Er gonomic Refer en ces V X 700 I NSTALLATION G UI DE 15 Privacy The following requirement s relates to the user ’s privacy when entering PIN.
T ERMINAL S ETUP AND U SAGE Er gonomi c Refer ences 16 V X 700 I NSTALLATION G UI DE Reach and Viewing Angle s (S tan ding Users) Refer to Figure 7 and Figure 8 for the viewing angle and reach co ntours most comfortable for a stand ing user when utilizing a p ayment machine/A TM.
T ERMINAL S ETUP AND U SAGE Er gonomic Refer en ces V X 700 I NSTALLATION G UI DE 17 Figure 8 shows additional reach contours for st anding users. Figure 8 Reach Contours (S tanding Users).
T ERMINAL S ETUP AND U SAGE Er gonomi c Refer ences 18 V X 700 I NSTALLATION G UI DE Reach and Viewing Angles (Wheelchai r Users) Wheelchair users prefer to use and vie w operating features when facing a payment machine /A TM. They may also want to reach to the side for securit y , mobility , and privacy reasons.
T ERMINAL S ETUP AND U SAGE Er gonomic Refer en ces V X 700 I NSTALLATION G UI DE 19 Figure 10 shows additional reach contours fo r wheelchair users. Figure 10 Reach Contours (Wheelchair Users).
T ERMINAL S ETUP AND U SAGE Examine V x 700 Features 20 V X 700 I NSTALLATION G UI DE Examine V x 700 Features Before you continue with the installat ion process, familiarize yourself with the V x 700 features: Figure 1 1 V x 700 Features The V x 700 inclu des the following features: • A 128 x 64 backlit display .
T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s V X 700 I NSTALLATION G UI DE 21 RS-232 and USB Connections The V x 700 USB and RS-232 port s are shown in Figure 12 . Figure 12 Underside with Port Labels Connection Options The dif ferent connection options are list ed below: 1 USB connects to a host system using cable VPN 277 20-01-(R).
T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s 22 V X 700 I NSTALLATION G UI DE Pin Connections The following are the possible options for cable adapters to support the peripherals for the V x 700: 1 Serial Port (COM 1): Logical Port 1 (USB Slave, Serial, Power) • 6-Wire RS232 port with TX, RX, R TS, CTS, DTR, and DCD signals.
T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s V X 700 I NSTALLATION G UI DE 23 3 Serial Port (COM 2 and 3): Logical Port s 2 and 3 (USB Host, Serial) • 6-Wire RS232 port with TX, RX, R TS, CTS, DTR, and DCD signals and VSYS out.
T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s 24 V X 700 I NSTALLATION G UI DE 4 USB Host: Logical Ports 2 and 3 (USB Host, Serial) • 2-Wire USB Host port for external peripherals. • Both ports pro vide up to 500mA, at 5V , for external peripherals.
T ERMINAL S ETUP AND U SAGE RS-232 and USB Connection s V X 700 I NSTALLATION G UI DE 25 The following figure shows the approxima te location of Pin 1 on the ports of th e V x 700: Figure 13 Approxima.
T ERMINAL S ETUP AND U SAGE Connection to Secur e Card Reader (Optional) 26 V X 700 I NSTALLATION G UI DE Connection to Secure Card Reader (Optional) This section describes t he connection of the V x 700 to the optional smart card reader SCR710.
T ERMINAL S ETUP AND U SAGE Power Supply V X 700 I NSTALLATION G UI DE 27 Power Supply Not all V x 700 config urations and device context s require the use of a power supply – V eriFone ships power supplies with the V x 700 as required.
T ERMINAL S ETUP AND U SAGE Power Supply 28 V X 700 I NSTALLATION G UI DE.
V X 700 I NSTALLATION G UI DE 29 C HAPTER 3 S pecifications This chapter discusses power requirement s, dimensions, and ot her specifications of the V x 700.
S PECIFICATIONS External Dimensi ons 30 V X 700 I NSTALLATION G UI DE.
V X 700 I NSTALLATION G UI DE 31 C HAPTER 4 Maintenance The V x 700 has no user-main tainable parts. Th is section discusses procedures and precautions for terminal care and maintenance. Cleaning the Te r m i n a l T o Clean the T erminal: • Slightly dampen a clean cloth with water and a drop or two of mild soap.
M AINTENANCE Cleaning the T erminal 32 V X 700 I NSTALLATION G UI DE.
V X 700 I NSTALLATION G UI DE 33 C HAPTER 5 V eriFone Service and Support For terminal problems, conta ct your local V eriFone representative or service provider . For product service and rep air information: • USA – V eriFone Service and Support Group, 1-800-V eriFone (837-4366), Monday - Friday , 8 A.
V ERI F ONE S ERV ICE AND S UPPORT Accessories 34 V X 700 I NSTALLATION G UI DE c Complete the Inquiry Cont act Form at http://www .verifone.com/aboutus/ contact/cont act_form.cfm . • Address the Subject box with “T o V eriFone MRA Dept.” • Reference the model and p art number in the Note box.
V ERI F ONE S ERVICE AND S UPPORT Accessories V X 700 I NSTALLATION G UI DE 35 Dat a Cables 27720-01-(R) Host USB 08448-03-(R) Ethernet Adapter 27716-01-(R) Host RS-232 27712-01-(R) MDB interface 2771.
V ERI F ONE S ERV ICE AND S UPPORT Accessories 36 V X 700 I NSTALLATION G UI DE.
V X 700 I NSTALLATION G UI DE 37 A PPENDIX A V x 700 A TM - V ending Machine Integration This appendix shows the te rminal dimensions of the V x 700 and the proper orientation of th e terminal for installation in an A TM or V ending Machine.
V x 700 ATM - V ending Machin e Integration 38 V X 700 I NSTALLATION G UI DE Rear T erminal Dimension s This figure illustrates the r ear te rminal dimensions.
V x 700 A TM - V ending Machine Integration V X 700 I NSTALLATION G UI DE 39 V ending Machine Integ ration for the V x 700 This section illustrates the proper orient ation of the V x 700 terminal with a V ending Machine terminal p anel.
V x 700 Installation Guide VeriFone Part Number 28212, Revision A Ve r i F o n e , I n c . 2099 Gateway Place, Suite 600 San Jose, CA , 951 10 USA T el: (800) V eriFone (837-4366) www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il VeriFone Vx700 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del VeriFone Vx700 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso VeriFone Vx700 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul VeriFone Vx700 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il VeriFone Vx700, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del VeriFone Vx700.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il VeriFone Vx700. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo VeriFone Vx700 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
