Manuale d’uso / di manutenzione del prodotto NEAX 2400 IPX del fabbricante VTech
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Dterm Series i / Dterm IP USER GUIDE.
LIABILITY DISCLAIMER NEC Corporation r eserves the rig ht to change th e specifications , functions, or features, at any time, without notice. NEC Corporation has prepared this document for use by its e mploy- ees and customers.
T able of Content s Face Layout......................................................... 1 Rear View ................................... ....................... 12 Base View ................................... ....................... 15 Keys and Lamps .
T able of Content s Boss/Secretary – MW Lamp Control............... 64 Boss/Secretary Override.................................. 65 Do Not Disturb .................................................. 66 Call Redirect...................................
– 1 – F ace Lay out D term 2DT ( 2 -LINE NON DISPL A Y) 2 5 8 0 TUV JKL ABC 3 6 # 9 DEF MNO WXYZ 1 4 7 GHI PQRS Speaker Answer Redial Recall Feature Mic Conf Hold Transfer Call Indicator Lamp Dedi.
– 2 – D term 4D IP (4-LINE WITH DISPLA Y) Speaker Answer Mic Transfer Redial Recall Feature Conf 3 DEF 6 MNO 2 ABC 5 JKL 1 4 GHI 9 WXYZ 8 TUV 7 PQRS 0 # Hold Exit Help Lift D term IP Call Indicato.
– 3 – D term 8D and D term 8D IP (8-LINE WITH DISPLA Y) Exit Help 2 5 8 0 OPER TUV JKL ABC 3 6 # 9 DEF MNO WXYZ 1 4 7 GHI PQRS Directory Message Speaker Answer Redial Recall Feature Mic Conf Hold .
– 4 – D term 16D and D term 16D IP (16-LINE WITH DI SPLA Y) Exit Help 2 5 8 0 OPER TUV JKL ABC 3 6 # 9 DEF MNO WXYZ 1 4 7 GHI PQRS Directory Message Speaker Answer Redial Recall Feature Mic Conf H.
– 5 – D term 32D and D term 32D IP (32-LINE WITH DI SPLA Y) 1 Call Indica tor Lamp Lamp at top cor ner of D term Display f lashes w hen a call terminates to the terminal.
– 6 – 6 Programmable Keys [Programmable by teleph one system administrator (Flexible Line/Featu re Keys)] • S tation line access • T runk line access • Feature access [Programmable by user (.
– 7 – 20 D term IP Adapter D term IP adapter can be atta ched to D term Series i 8D/16D/32D terminals. It support s the same tele- phony service as the original D term terminal. Note 1: Not applicable for D term 8. Note 2: Not applicable for D term 8/8D/16D.
– 8 – D term 16LD and D term 16LD IP ( 16-LINE WITH MULTI-DISPLAY ) 1 Call Indica tor Lamp Lamp at top cor ner of D term Display f lashes w hen a call terminates to the terminal.
– 9 – 6 Programmable Keys [Programmable by teleph one system administrator (Flexible Line/Featu re Keys)] • S tation line access • T runk line access • Feature access [Programmable by user (.
– 10 – 21 16LD Display Default status of display . Note: - The contents of display can be changed by System Data. - Maxi m um of 8 char a c ters per bu t to n . Exit 1 3 5 7 2 4 6 8 9 11 13 15 10 12 14 16 Help P F F E V M S L I D D O S & A indicate the icon area.
– 11 – Detailed De scriptions of User ’s st atus and Icon: U se r ’ s S t a t u s I c on F l as hing P a tt e r n • Idle No Icon - • Call Hold (Individual Hold/Individual Hold on Call Park.
– 12 – Rear Vi ew D term 4D IP Network Specification Interface : Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual se lection supported.
– 13 – D term 8D IP, 16D IP, 16LD IP, 32D IP Note: The PC connector on the IP terminal is exclusivel y for a PC connection, not a second IP terminal.
– 14 – D term 4D IP Adjustable Removable Base Quick Disconnect Button.
– 15 – Base View D term 8D IP, 16D IP, 16LD IP, 32D IP Note: Adjustable/Removable ba se has been Removed Optional Adapter supported Power Method Equipment to be used Switch Position Industry S t andard IEEE 802.
– 16 – Keys and Lamp s Programmable Keys These are ex amples of D term ® features available by pressing the programmable keys. Some features may be pro- grammed by the user . Others must be programmed by the teleph one system administrator . AICM Press key to activate “Automatic Intercom”.
– 17 – S&R (Save and Repeat) Press key to store a number or re dial a stored number . SIG Press key to cause chime at predetermine d station. Lamp s Call Indicator Lamp Lamp at top of D term Display flashes when a call terminates to the terminal.
– 18 – Sof t Keys Note: Soft Key function is available fo r the termina ls with LCD. The Soft Keys on the D term Series i/D term IP provide a set of functions on the LCD that ad apts to the changing state of the telephone. While defau lt Soft Key settings are provid ed, desired functions can be assigned to individual st a- tions as re quired.
– 19 – Default Function Displays for Each S t atus Default Soft Key settings ar e provided co rresponding to particula r functions. Different Soft Key settings are dis - played at the bottom of the LCD depe nding on the st atus, as shown be low .
– 20 – 4:26 PM TUE 13 APR 2004 TRANSFER 2000 MIC >>> CONF BUSY CONSULTATION HOLD 4:26 PM TUE 13 APR 2004 BUSY 2000 MIC >>> CB (1) Push >>> 4:26 PM TUE 13 APR 2004 BUSY 2.
– 21 – Sof t Key Features When the Soft Ke y corresponding to a desired function name is operated, the selected function nam e start s to blink on the LCD. The blinking display of available functions take s precedence over the display of fu nctions specified by the Soft Key p attern.
– 22 – PICK (Call Pickup – Group) Permit s a station user to answer any calls directed to other lines in the user’s preset Call Pickup Group. CONF (Three-wa y Calling) Enables a station user to est ablish a three-way conference by co nnecting an additional p arty to an already existing conversation.
– 23 – MIC (Microphone On/Off) Allows the user to turn the microphone on and o ff for use with the speakerp hone. P AGE (Button Page) Allows the user to ass ign two fu nctions to each featu re or speed key and to toggle betw een pages. HSET (Headset) Allows the user to go of f- and on-hook when using the headset.
– 24 – VISIT (Survivable Remote MGC) Allows a sta tion to indicate a st atus: when a user is in remote of fice, VISIT will be blinking. Af ter recovering the main office, VISIT will return to light. RMUTE (Ring er Mute) Allows a station use r to mute or recover st ation ringing.
– 25 – T erminal Setup with the Up/Down Key Note: Not Displayed for D term 65/D term Series III and D term 75/D term Series E mode. D term Series III/D term Series E : North America D term 65/D te.
– 26 – T o adjust LCD contrast Press the Up/Down key in the on-hook st atus. LCD.
– 27 – T erminal Setup with the Feature Key Microphone On/Off LED on Mic key shows the status of the built-in microphone. T o change microphone st atus Press Soft Key associated with the MIC Display or press Featu re and 1 . T o adjust initial receiving volume Handset receiver volume can be ch anged.
– 28 – T o select ringer tone The D term Series i/D term IP has 10 kinds of ringer tones that you can select. Press Feature and 3 . The LCD displays the selected tone number (n=1 ~ 10). Note 1: T one number 5~10. A vailable since Featur e Package 8600 (R13) and requir es the correct version of Firmwar e.
– 29 – T o adjust transmission/receiving volume Handset volume can be changed. Press Feature and 4 . The LCD displays the current volume. Press Feature and 4 again to alte rnate between Small and La rge volume. T o activate hands-free T o set hands-free on : Press Feature and 5 .
– 30 – Dynamic Dial Pad on/off The user can originate a call at first hand withou t lifting handset or pressing Spe aker key . Press Feature and 8 . The LCD displays: Note: When this featur e is ON, the user may initiate a call by immediately dialing the number an d the station will go hands-free off-hook automaticall y .
– 31 – Login/Logout (IP Enabled D term /D term IP Only) T o Login When login mode is activated, following procedure is require d. Enter login code and press Set key . (The st ation number is used as the Login code.) Enter the password an d press OK key .
– 32 – T o Logout Press the preassigned logout button on the terminal. Note 1: This location is an example. Note 2: Logout button is assigned by data setting at the PBX. “ LOGOUT? ” is displayed on the LCD of the te rminal. Press the logout button on the terminal again.
– 33 – T o Originate an Out side Call Lift hand set or press Speaker key , receive dial tone. Dial the Central Office access code (i.e. 9). Dial desired telephone nu mber . Use handset or MIC to co nverse. Display indicates: T o Originate an Internal Call Lift hand set or press Speaker key .
– 34 – T o Originate a Call Using Speed Calling (One-touch Buttons) Press the desired Speed Call butto n, or press Speake r and Speed Call . To p r o g r a m (Available only on D term stations with speed calling keys.) Press Feature button. Press desired Speed Call button.
– 35 – T o Originate a Call Using Sp eed Calling (Individual/Group) Press the Redial b utton. Press the desired sp eed calling number . T o Originate a Call Using Speed Calling – System T o program Speed Cal ling – System key (on one-touch sp eed calling key) Press Feature key .
– 36 – Account Code To e n t e r Lift hand set or press Speaker , receive dial tone. Enter feat ure acce ss code, rec eive service s et tone. Enter “Account Code” (up to 10 digits). (Note 1) Receive dial tone and di al desired number . T o enter account code af ter authorization code Lift hand set or press Speaker , receive dial tone.
– 37 – Authorization Code T o enter without account code Lift hand set or press Speaker , receive dial tone. Enter feat ure acce ss code, rec eive service s et tone. Enter “Authorization Code” (up to 10 digits). Receive dial tone, dial desir ed number .
– 38 – Using the Sof t key Lift hand set Dial desired st ation number; VOICE Soft Key appears while station is ringing. Press VOICE Soft Key . S p eak to called party . Note 1: A V oice Call may be pr ogrammed on a one-touch speed key by pr essing Speed Dial button, dialing the exten- sion, and pr essing the Transfer key .
– 39 – Automatic Intercom T o initiate Lift hand set or press Speaker key . Press the AICM ke y . Hear ringback to ne. T o answer AICM key flashe s red indicating an incoming intercom call. Press AICM , lift handset or press Speaker . LED lights solid green.
– 40 – Manual Intercom T o initiate Press MICM , lift handset or press Spe aker , ringback tone is heard. Press the SIG key if it is desired for the called station to hear ringing . T o answer MICM key flashes, indicating an in coming call. Ring tone may also be heard.
– 41 – Dial Intercom T o initiate Lift hand set or press the Speak er key . Press DICM key . Dial desired intercom st ation number . Receive ringback tone. T o answer DICM LED flashes, indicating an incoming intercom call. Press DICM . Lift hand set or press Speaker .
– 42 – T o Place a Call on Hold Press Hold . Held line flashes. Note: If held line appears on other D term stations, the associated LED flashes red slowly . T o retrieve Lift hand set or press Speaker . Press held line. Use ha ndset to co nverse. Note: Any station with this line appearance can r etrieve the call.
– 43 – If unanswered After pr eprogrammed time , Auto matic Recall is initiated. Visual and audi ble signal (rapid flash and ring burst) is sent to st ation which placed call on Exclusive Hold. Recall shows as a flashing green LED on your phone, and solid red on other phones with same line.
– 44 – Conference With call in progress, ask party to hold. Press Transfer , rece ive interrupted dia l tone. Dial desired num ber . After call is answ ered, pres s Conf . Conf LED light s. Three-way conference is establish ed. Using the Sof t Key With a call in progress, press T ransfer and dial desired number .
– 45 – T o Answer a Camped-o n Call While engaged in a call, receive th e camp-on indication (one short tone bu rst). Answer LED flashes. Press Answer . Call in progress is placed on hold. Connection to camped-o n call is established. Press Answer to return to original call.
– 46 – – Or – Lift hand set or press Speaker . Dial “Call Waiting” access code, receive dial tone. Dial busy station. Using the Sof t Key Dial desired st ation and receive busy tone. Press CW Soft Key receive call waiting ringback tone. T o answer a waiting call Call W aiting T one is heard.
– 47 – Call Park T o program call p ark key (on one-touch speed call ing key) Press Feature . Press one-to uch speed key . Press Recall . ! displays on LCD. Dial “Call Park” acces s code. Press Feature again. T o park a call While connected to a st ation or tr unk, press CALL PARK .
– 48 – Call Pick-up (Group) When st ation within pick-up group rings Lift hand set. Press CALL PICK-UP or dial “Call Pick-up” access code (may be stored on one-touch speed calling key). Connection to calling p arty is est ablished. If currently on a call, press Tra nsfer and dial “Call Pick-up” access code.
– 49 – – Or – Dial “Direc t Call Pick-up” access cod e and the station number to be picked up. Connection to calling p arty is est ablished. If busy , original call must be placed on hold before new call can be picked up. Outgoing T runk Queuing If trunk busy Receive Trunk Busy indication.
– 50 – Executive Override If called st ation is busy Press OVERRIDE . Interrupte d parties rece ive warning tone. Three-way conference is initiated. Conf LED lights. Using the Sof t Key Press E-OVR Soft Key . Interrupte d parties rece ive warning tone and three-way conference is initiated.
– 51 – Call Forwarding – All Calls To s e t Press Speaker . Receive dial tone. If setting for another st ation, press MULTILINE APPEARANCE . Press FWD or dial “Call Forwarding – All Calls” access code. Receive special dial tone. Dial destination st ation or e xternal telephon e number .
– 52 – T o cancel Press Speaker . Receive dial tone. If cance lling for another station, press MULTILINE APPEARANCE . Press FWD or dial “Call Forwarding – All Calls” cancel code. Receive service se t tone. LED goes out at your station (or the D term of the multiline station).
– 53 – Using the Sof t Key Press FDB Soft Key . Receive special dial tone. Dial destination; wait for service set tone. “ FORWARD SET ” is displayed; Call Forwarding – Busy Line is set. T o verify (with D term 4D/8D/16D/16LD/32D) Press FWD-BY .
– 54 – Call Forwarding – Don’t Answer To s e t Press Speaker . Receive dial tone. If setting for another st ation, press MUL TILINE APPEA RANCE . Press FWD-NA or dial “Call Forwarding – Don’t Answer ” access code. Receive special dial tone.
– 55 – T o cancel Press Speaker . Receive dial tone. If cance lling for another station, press MULTILINE APPEARANCE . Press FWD-NA or dial “Call Forwarding – Don’t Answer” cancel code. Receive se rvice set t one. LED go es out at your station (or th e D term of the multiline station).
– 56 – T o cancel Lift hand set or press Speaker key; receive Dial T one. Press the FDL Key or dial “Logged Out IP S tation – Ca ll Destin ation” cancel code ; receive service set tone. Replace handset o r press Speaker key . Logged Out IP S t ation – Call Desti- nation is canceled.
– 57 – Call Back If called st ation is busy Press CALL BACK . Receive servic e set tone. – Or – Press the FLASH key and enter “Call Back” access code. When both parties become idle, calling party’ s phone rings. Calling party would go of f hook and hear ring back to ne.
– 58 – T o Save and Repeat a Number T o save Press Speaker . Dial desired telephone nu mber . Press S&R . Dialed number is now stored. S&R LED lights. – Or – Receive internal call. Press S&R . Number is stored in memory . S&R LED lights.
– 59 – T o Leave a Message Press Speaker . Receive dial tone. Dial desired st ation number . Encounter no answer or busy condition. Press MSG . Message is sent to called D term . Called station MSG LED lights. Note 1: Up to four mes sages can be stor ed in D term memory .
– 60 – T o erase T o erase a message withou t returning the call, press MSG to display desired message. Dial # or while message displays. Me ssage is erased.
– 61 – Meet-me Paging Example: S tation A ca n page S tation B. When S t ation B dials answer code, they are connected. T o page (st ation A) Dial “Paging” access code , receive continuous rin gback fo r one seco nd. Page st ation B. Remain off ho ok or hang up.
– 62 – Paging T ransfer Example: S tation A receive s an importan t call for S ta tion B who is not at a desk. S t ation A can pa ge S tation B. When S tation B dials the Paging answer code, S tation A can announce the call and tr ansfer it to S ta- tion B.
– 63 – – Or – (Dependent on System Programmin g) S t ation B dials “Paging” answer co de, and is immediately connected to the calling party . Boss/Secret ary T ransfer Secret ary Lift handset, press boss’ ringi ng line. Ask calling p arty to hold.
– 64 – Boss/Secret ary – MW Lamp Control T o set MW at boss’ st ation With caller on the line Lift hand set or press Speaker . Press boss’ ringing line. Ask calling party to hold. Press the MW-SET line/feature key . No service set tone is heard.
– 65 – Boss/Secret ary Override Example: S tation 20 00 is boss, S t ation 2001 is secretar y . Boss is connecte d to T runk A. Incoming call on T runk B connects to secret ary , but is intended for boss. T o program boss/secret ary override key Press Feature .
– 66 – Option 2 Boss presses Answ er and conver ses with secretary . T runk A is placed on hold. Boss presses station 2001 key and co nverses with T runk B. Boss presses A nswer to reconnect to Trunk A. Secreta ry hears reorder tone, hangs up . Boss can alternate between th e two parties by pressing Answer .
– 67 – Call Redirect Exampl e: D term S t ation A view s on the D term display the S t ation Number or Caller ID of an Incoming Call and immediately redirects the call by pre ssing a Function Key .
– 68 – Using the Sof t Key S t ation B calls S tation C. S t ation C answers the call and transfer s it to S ta tion A and then releases the call. S tation A rings. S t ation A presses the REDIR Soft Key . REDIRECTING is displayed on S tation A and the call immediately recalls to S tation C.
– 69 – Privacy While off-hook Press DND . LED lights. Privacy fe ature pr events interru ptions for the durat ion of the ca ll. Using the Sof t Key Press flashing DND Soft Key . “DND” flashes when set. Privacy fe ature pr events interru ptions for the durat ion of the ca ll.
– 70 – Privacy Release Exampl e: D term S tation B is engaged in a conversation , and allows D term S tation A to enter the call in progress. S t ation A lif ts handse t or presses Speaker . S t ation A presses the line appearance of S tation B. W arning tone is sent to the interrupted part ies (optional).
– 71 – Index A Account Code ........................................................ . 3 6 Answering a Camped-on Call ............................... . 4 5 Answering a Message ........................................... . 5 9 Answering a Voice Call Hands Free .
– 72 – N Number Save and Repeat ..................................... . 5 8 O Off-hook Trunk Queuing ........................................ . 4 9 Originating a Call Using Speed Calling (Individual/Group) .........................................
– 7 3 – LCD Indication 15:39 DDD X T ime elap sed, trunk type an d number for out side call T ime elap sed for parked call XXX DDD X Parked call retrieved from a remote st ation, showing the numbe.
– 7 4 – LCD Indication (continued) HOLD XXXX S tation placed on hold I ICM X Intercom call with called or calling party number Automatic Intercom Manual Intercom Dial Intercom Boss Secretary T ran.
– 7 5 – LCD Indication (continued) OVERRIDE X Overriding intercom call thro ugh bridging Automatic Intercom Dial Intercom Manual Intercom OVERRIDE XXXX Executive Override P PICK UP XXX X X Call Pi.
The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd. Stock #: 4393 6 1 7 Copyright ©2004 NEC Business Solutions Ltd Issue 4 D ocument No.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il VTech NEAX 2400 IPX è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del VTech NEAX 2400 IPX - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso VTech NEAX 2400 IPX imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul VTech NEAX 2400 IPX ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il VTech NEAX 2400 IPX, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del VTech NEAX 2400 IPX.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il VTech NEAX 2400 IPX. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo VTech NEAX 2400 IPX insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
