Manuale d’uso / di manutenzione del prodotto ACS2009A-R2-xx del fabbricante Black Box
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ACS2009A-R2-xx, ACS2 028A-R2-xx ACS2209A-R2-xx, ACS2 228A-R2-xx ACS4001A-R2-xx, ACS4022A-R2-xx ACS4201A-R2-xx, ACS4222A-R2-xx DVI-D-Fiber-KVM-Extender Single and DualHead Manual http://www.
DVI-D FIBE R KV M -EXTE NDE R 2 Welcome to the DVI-D Fiber KVM-Extender Family! Thank you for purchasing an DVI-D Fiber KVM- Extender! We appreciate your bus iness, and we think you’ll appreciate th e many ways that your enhanced RGB Graphic system will save you money, time, a nd effort.
DVI-D FI BE R KVM-EX TE NDER 3 Copyrights and Trademarks ©2008. All rights reserved. This in formation ma y not be reproduced in any manner wi thout the prior written consent of the manufacturer. Information in thi s docu ment is subject to change without not ice and t he manufa cturer s hall not be liable for any direct, indirect, specia l, incidental or c onsequential damages in connection with the use of this material.
DVI-D FIBE R KV M -EXTE NDE R 4 .
DECLARATION OF CONFORMITY 5 EUROPEA N UNI O N DE CLA RAT I ON OF CONFO RMITY This is to certify that, when in stalled and used accord ing to the instruct ion s in this manual, together with the specifi ed cables and th e m ax im u m cable l en gth <3 m , th e Units: ACS2009A-R2-MM, ACS2009A-R2-SM, ACS2209A-R2-MM, ACS2209A-R2-SM ACS4001A-R2-MM, ACS4001A-R2-SM, ACS4201A-R2-MM, ACS4201A-R2-SM ACS2028A-R2-MM, ACS2028A-R2-SM, ACS2228A-R2-MM, ACS2228A-R2-SM ACS4022A-R2-MM, ACS4022A-R2-SM, ACS4222A-R2-MM, A CS4222A-R2-SM are shielded again st the generation of ra d io interferences in accordance w ith the application of Council Directive 89/336/EEC as well as these standards: EN 55022 : 1999 Class A EN 55024 : 1999 IEC 61000-4-2: 2001 IEC 61000-4-3: 2001 IEC 61000-4-4: 2001 EN 61000-3-2 2001 EN 61000-3-3 2002 The d e v ice wa s te s ted in a t ypical configuration with PC.
DVI-D FIBE R KV M -EXTE NDE R 6 Safety Precautions a nd In stallation Guidelines To ensure reliable and safe long-term operation, pl ease no te the following i nstallation guidelines: • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that e quipment connected to the Local and Remote u nits is on the same p hase.
CONTE NTS 7 Contents 1. Quick Set up 8 2. Overview 9 2.1 Introduction 9 2.2 Glossary 9 2.3 Features 11 2.4 Product Range 12 2.5 Compatibility 13 2.6 How to Use This Gui de 14 3. Installation 15 3.1 Package Contents 15 3.
DVI-D FIBE R KV M -EXTE NDE R 8 1. Quick Setup This section briefly describes how to install your KVM extend er system. Unless you a re an experienced us er , we recommend th at you follow the full procedur es described in the rest of this manual.
OVERVIEW 9 2. Overview 2.1 Introducti on A Fiber KVM Extender is mainly used, to extend the maximu m distance bet ween a CPU and his Keyboard / Monitor / Mous e c onsid erably . In ad d ition t hey are b enefi ci al in installations in elec tromagnetic hazardous en vironme n ts (EMI).
DVI-D FIBE R KV M -EXTE NDE R 10 DVI-D F iber – KVM Extender s ystem (example) CPU with DVI-D Graphi c car d DVI-D Fi ber KVM- Extender sy stem Local.
OVERVIEW 11 2.3 Features All members of the DVI-D Fiber - DVI KVM Ex tender Series offer the following features: • Support for DVI-D Graphi c cards (all devices) • Support for PS2-Keyboard and PS2-Mouse (ACS2028A -R2-xx and ACS2228A-xx) • Support for USB-Keyboard and USB-M ouse (ACS4022A-R2-xx and ACS4222A-xx) Devices with USB- conn ectors support ONLY Keyb oard an d Mous e.
DVI-D FIBE R KV M -EXTE NDE R 12 2.4 Product Range There are sixteen products in th e range and vari ous upgrade kits: DVI-D Fiber – Ext ender Where: xx is MM is Multimode D evi ce xx is SM is Single mode Device ACS2009A-R2-xx KVM-Extender 1x DVI, PS2-Keyboard, PS 2-Mouse (Singlehead) ACS2028A-R2-xx KVM-Extender 1x DVI, PS2-Keyboard, PS 2-Mouse (Singlehead) + s erial/audio ACS2209A-R2-xx KVM-Extender 2x DVI, PS2-Keyboard, PS 2-Mouse (Dualhead) ACS2228A-R2-xx KVM-Extender 2x DVI, PS2-Keyboard, PS 2-Mouse (Dualhead) + serial/audio ACS4001A-R2-xx KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse (Singlehead) ACS4022A-R2-xx KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse (Singlehead) + s erial/audio ACS4201A-R2-xx KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse (Dualhead) ACS4222A-R2-xx KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse (Dualhead) + serial/audio Upgrade Kits ACS1009A-RMK 19”/1U Rack mount- Kit to mount up to 4 devices (lower profile = Singlehead w/o serial/audio) ACS2209A-RMK 19”/1U Rack mount- Kit to m ount up to 4 devices ACS2209A-PS 19”/1U rack mountable P.
OVERVIEW 13 2.5 Compatibility Interface Compatibility • Digital Video ( DVI-D): Digital Video st andard, insta lled by Digital Display W orking Group ( www.ddwg.org ) R, G, B, CLOCK in a da t a stream with up to 3x 1,6 GBit/sec. Signals are TMDS Level.
DVI-D FIBE R KV M -EXTE NDE R 14 2.6 How to Use This Guide This guide describes the installation and confi gurat ion of the DVI-D Fiber – Extender Series. Although the connection and operatio n of the system is relatively straightforward, you should consider the following be fore getting started: Connection & Compatibility If you have purchased an Exte nder Kit , this will contain all the cables required to c onnect the Local un it to yo u r PC or KV M switch.
INSTALLATIO N 15 3. Installation For first-time users, we reco mme nd that you carry out a test place ment, confined to a sing le room, before commencing full installation. This will allow you to i dentify and solve any cabl ing problems , and exper iment with t he KVM exte nder sys tem mor e conveni ently.
DVI-D FIBE R KV M -EXTE NDE R 16 ACS4001A-R2-xx, ACS4022A-R2-xx, ACS4 201A-R2-xx and ACS4222A-R2- xx (additionally): • DVI-D (1,8m) video cable (DVI -D dual li nk male-to-male) • USB (1,8m) cable (USB type A to type B) ACS2209A-R2-xx, ACS2228A-R2-xx, ACS4 201A-R2-xx and ACS4222A-R2- xx (additionally): • DVI-D (1,8m) video cable (DVI -D dual li nk male-to-male) ACS2028A-R2-xx, ACS4022A-R 2-xx (add itionally): • Serial link ca ble (1.
INSTALLATIO N 17 3.2 Interconnection Cable Requirements To connect the Local and Re mote unit s you will need: • DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KV M CPU cable set to your CPU (KVM.- Switch, etc.). Pl ease ensure that the conne ct ion is tension-free! Devices ACS2028A + ACS2228A • DVI, USB-Keyboard, USB-Mouse: Connect the supplied KVM CPU cable set to your CPU (KVM.
DVI-D FIBE R KV M -EXTE NDE R 18 3.3 System Setup To insta ll yo u r DVI-D F i ber – Extender system: 1. Switch off all de vices. 2. Connect your keyboard, monito r(s) and mouse to the Remote unit (depending on device type). Please ensure, to not swap Mouse- and Keyboard connector.
INSTALLATIO N 19 DVI-D F iber KVM-E xtender T ype ACS2009A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2009A-R2-x x Remote Unit DVI-D F iber KVM-E xtender T y.
DVI-D FIBE R KV M -EXTE NDE R 20 DVI-D F iber KVM-E xtender T ype ACS2209A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2209A-R2-x x Remote Unit Connect to CPU:.
INSTALLATIO N 21 DVI-D F iber KVM-E xtender T ype ACS2028A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2028A-R2-x x Remote Unit Connect to CPU: DVI, keyboard.
DVI-D FIBE R KV M -EXTE NDE R 22 DVI-D F iber KVM-E xtender T ype ACS2228A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS2228A-R2-x x Remote Unit Connect to CPU:.
INSTALLATIO N 23 DVI-D F iber KVM-E xtender T ype ACS2 028A-R2-x x Local/ Remot e Unit DVI-D F iber KVM-E xtender T ype ACS2 228A-R2-x x Local/ Remot e Unit Connec.
DVI-D FIBE R KV M -EXTE NDE R 24 DVI-D F iber KVM-E xtender T ype ACS4001A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4001A-R2-x x Remote Unit DVI-D F iber KVM-E.
INSTALLATIO N 25 DVI-D F iber KVM-E xtender T ype ACS4201A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4201A-R2-x x Remote Unit local 1 s t DVI-Monitor por.
DVI-D FIBE R KV M -EXTE NDE R 26 DVI-D F iber KVM-E xtender T ype ACS4022A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4022A-R2-x x Remote Unit Connect to CPU:.
INSTALLATIO N 27 DVI-D F iber KVM-E xtender T ype ACS4222A-R2-x x Local Unit DVI-D F iber KVM-E xtender T ype ACS4222A-R2-x x Remote Unit local 1 s t DVI-Monitor por.
DVI-D FIBE R KV M -EXTE NDE R 28 DVI-D F iber KVM-E xtender T ype ACS4 022A-R2-x x Local/ Remot e Unit DVI-D F iber KVM-E xtender T ype ACS4 222A-R2-x x Local/ Remot.
INSTALLATIO N 29 3.4 Diagnostic LEDs Each DVI-D Fiber KVM-Extender is fitted with four indicator LEDs: Po wer, Vi deo OK, Dat a Error, Li nk St atus : The Power LEDs are next to the Power socket.
DVI-D FIBE R KV M -EXTE NDE R 30 LED Appearance Diagnostics Power LED (Red LED) Off On Device not ready Device ready Video Okay (Green LED) Off On No or invalid video signal det.
SERVICE SETUP 31 4. Service Setup For most applicati ons, you should n't ne ed not to make any adju stments to set up your DVI-D Fiber KVM-KVM-Extender. Under some special c ircumstance s it could be necessary to setup configuration specials.
DVI-D FIBE R KV M -EXTE NDE R 32 4.1 Setup at the Local Unit After unscrewing and opening the uppe r shell, please place t he device in t his orientation: with the Fiber c onnectors to the right and the electrical connectors to the left. The ma in P CB then w ill lo ok lik e this: Use the diagram to lo cate ju mper s.
SERVICE SETUP 33 Loading the DDC Information from the Remote Monitor into the internal DDC Table To load the DD C Information from the Remote Monitor into the internal DDC Table, please proceed the followi ng steps: • Power up the CPU, the Local Unit, th e Remo te (cable s to t he CP U connected) and the Monitor • Pull the Monitor Cable( s) from the Remo te Unit (Dualhead device s: BOTH Monitors!) • Switch ON the Monit or(s) (if switched O FF, Dualhead d ev ices: BOTH Mon itors!) • Plug the Video-Cable of the Remote Monitor(s ) into th e remo t e unit (Remote an d Local Unit powered! - Dualhead devices: BOTH Monitors!) • The DDC Information of the Remote Monitor(s) is read automatica l ly , tran sfer r ed to the Local Unit and stored into th e D DC-EPROM • After a success ful programmi ng of the DDC EPROM, the ‚Video-OK’ LED at the Local Unit is blinking ra pi dly for approx.
DVI-D FIBE R KV M -EXTE NDE R 34 4.2 Setup at the Remote Unit After unscrewing and opening the uppe r shell, please place t he device in t his orientation: with the Fiber c onnectors to the right and the electrical connectors to the left. The ma in P CB then w ill lo ok lik e this: Use the diagram to lo cate ju mper s.
TROUBLESHOOTIN G 35 5. Troubleshooting Monitor There isn ’t a pic ture. Check the power supply connection at the local a n d r emo te unit. Is th e Power (Red LED) at th e L o c a l un i t il lumin at ed (se e p a ge 29)? If not, the inte rnal power-supply may be dama ged or the re ma y be an i nternal er ror.
DVI-D FIBE R KV M -EXTE NDE R 36 Try a different model of keyboard. If th e new keyboard works then original one may be incompatible Check that the Interconnection cable is c onnected at the Local Unit and the Remote Unit . Is t he Link Status LED illu min ated ( s ee p ag e 29)? The other console is active.
TROUBLES HOOTING 37 or horizontally graduated colors – bet ter use monochrome backgrounds. They allow higher compression -> higher frame rates. Your mouse is moving like ‘hanging on a rubber band’ This problem derives from different single problems, which accumulate to a delay between the true mouse m ovement and displaying th e movement of the mouse pointer on the screen.
DVI-D FIBE R KV M -EXTE NDE R 38 Other USB-devices Your USB- device does not work You have connected a non- HID device. There are suppor ted HID devices only.
APPENDIX A : EXAMPLE APPLICATIO NS 39 Appendix A: Example Applications This section illustr ates some sp ecific appl ications using the DVI-D Fiber - Extenders: • DVI-D Fi ber KVM-Extender wit h optional , secondary screen.
DVI-D FIBE R KV M -EXTE NDE R 40 • 4 CPU’s – local outp uts managed through a KV M- Switch and a single console. Remote Consoles up to 140m away.
APPENDIX B: RACK MOUN T OPTIONS 41 Appendix B: Rack Mount Options DVI-D Cat X KVM- Extender units can be mounted in a 19” rack using the moun ting kit: DVI-D Cat X- Rackmount Kit . Two differen t vers ions ar e avail able – one each for Singlehead and for Du alh ead devices.
DVI-D FIBE R KV M -EXTE NDE R 42 The Rackmount-Kit ACS 1009A-RMK allows, to mount a di fferent count of devices (1…4 pi eces ): In the leftmost po sition, you can in stall a rack mo unta ble p.s.u. type ACS2228A-PS instea d of an extender de v ice.
APPENDIX B: RACK MOUN T OPTIONS 43 Mounting Instruction Rackmount-Kit ACS2228A-RMK Using the Rackmount-Kit AC S2228A-RMK, up to 4 devi ces of th e de vice s ize 103x143x42mm (Dualhead Devices) can be mounted into a 19“-Server Rack. The Rackmoun t Kit requires 1U Rack space.
DVI-D FIBE R KV M -EXTE NDE R 44 The Rackmount-Kit ACS 2228A-RMK allows, to mount a di fferent count of devices (1…4 pi eces ): In the leftmost po sition, you can in stall a rack mountable p.s.u. type ACS2228A-PS instea d of an extender de v ice.
APPENDIX C: A UDIO/SERIAL SUPPOR T 45 Appendix C: Audio/Serial Support Single he ad KVM devices: The Audio/Serial al lows bi-direction al stereo audio and a full-duplex serial da ta link to be sent across the regular inter conn ection cab le in addition to keyboard, mouse and DVI video.
DVI-D FIBE R KV M -EXTE NDE R 46 Audio Interface - Set Up and Operation The audio i nterface is line-level and is designed to t ake the output from a sound card (or other line-level) source and be connected to a set of powered speak ers at the other end of the link.
APPENDI X D: CALLING TECH NI CAL S UP P O RT 47 Appendix D: Calling Technical Support If you determine that your DVI-D –Fiber KVM Extender is malfunctioning, do not attemp t to alter or repair it . It cont ains no user-ser viceable parts. Contact Te chnical Support at Black Box! Before you do, make a record of the hi story of the problem.
DVI-D FIBE R KV M -EXTE NDE R 48 Black Box Technical Support Countr y Web Site/E-Ma il Phone Fax US www.blac kbox.c om firstname.lastname@example.org 724-746-5500 724-746-0746 Austria www.blac k-box.at email@example.com +43 1 256 98 56 +43 1 256 98 56 Belgium www.
APPENDIX E: SPECIFIC ATIONS 49 Appendix E: Specifications Power Sup ply Voltage 100-240VAC-0.5A-47-63Hz/5VDC-2000 mA Power required Local Unit : max. 5V/750mA Remote Unit : ma x. 5V/750mA Interface (Depending on type of device) Video source/Monitor DVI-D up to 1920x1200@60Hz Keyboard PS2 or USB (depending on model) Mouse PS2 or USB (depending on model) 2-/3-button and wheel mouse RJ45 1000 MBit high speed transm ission.
DVI-D FIBE R KV M -EXTE NDE R 50 Seri al Int er f ac e Serial Speed Up to a maximum of 19,200 Baud Serial Data Format Form at I ndepende nt Flow Control Singlehead Dev ices Dualhead Devices RTS, CTS, DT R, DSR are sent a cross link NO flow control (XON/XOF F) Maximum Length of Interconne ction Ca ble ( L C Connectors) Singlemode 9 μ m 10.
APPENDIX F: C ONN ECTOR S 51 Appendix F: Connectors DVI-D Fiber KVM-Extend er Connecto r Pinouts DVI-I female connector (Input/ Output c o nnec tor f or A LL device s be side s of PS2 Singlehead local un it and PS2 Dualhead local u n it 1 st Monitor ) Pin Signal Pin Signal Pin Signal 1 T.
DVI-D FIBE R KV M -EXTE NDE R 52 DVI-I female conn ector (In p ut connector fo r ALL PS2 Sing lehe ad devi ces and Inp ut connector PS2 Dualhead d evices 1 st Monitor) Pin Signal Pin Signal Pin Signal 1 T.M.D.S data 2- 9 T.M.D.S data 1- 17 T.
APPENDIX F: C ONN ECTOR S 53 Combined Keyboa rd/Mouse con nector (output connector Lo ca l Unit) Pin 1 KBD-DATA 2 MOUSE-DATA 3 KBD/MOUSE-GND 4 VCC (+5V) 5 KBD-CLK 6 MOUSE-CLK .
DVI-D FIBE R KV M -EXTE NDE R 54 Keyboard/Mouse Connector, USB Typ B (connec tor at Lo cal Unit ) Pin Signal 1 VCC (+5V) Red 2 Data - White 3 Data + Green 4 GND Black Keyboard/.
APPENDIX F: C ONN ECTOR S 55 Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit Pin Connector (device) Pin Keyboard Pin Mouse 1 KBD-DATA 1 KBD-DA TA 2 2 MOUSE -DA.
DVI-D FIBE R KV M -EXTE NDE R 56 RS232 (Singlehead Devices only) 9 pin DSUB female (Local Unit ) 9 pin DSUB male (Remote Unit ) Pin Signal 1 Not connected 2 RxD 3 TxD 4 DTR 5 GND .
APPENDIX F: C ONN ECTOR S 57 CATx- Interface Pin out according to EI A/TIA 568A (1000BaseT). Pin Pin 1 D1+ 5 D3- 2 D1- 6 D2- 3 D2+ 7 D4+ 4 D3+ 8 D4- 1 8 .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Black Box ACS2009A-R2-xx è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Black Box ACS2009A-R2-xx - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Black Box ACS2009A-R2-xx imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Black Box ACS2009A-R2-xx ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Black Box ACS2009A-R2-xx, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Black Box ACS2009A-R2-xx.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Black Box ACS2009A-R2-xx. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Black Box ACS2009A-R2-xx insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.