Manuale d’uso / di manutenzione del prodotto KV6104SA del fabbricante Black Box
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KV6104SA KV6108SA KV6112F A KV6116F A For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500. Address: 1000 Park Dr., Lawrence, PA 15055-1018 • Phone: 724-746-5500 • Fax: 724-746-0746 World-Wide Web: http://www.blackbox.com • E-mail: info@blackbox.
1 THE SER VSWITCH™ F AMIL Y W elcome to the Ser vSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.
2 SER VSWITCH DUO™ TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, ServSwitch and ServSwitch Duo are trademarks of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. Compaq is a registered trademark of Compaq Computer Corporation.
3 FCC/IC ST A TEMENTS FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTR Y CANADA RADIO FREQUENCY INTERFERENCE ST A TEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
4 SER VSWITCH DUO™ EUROPEAN UNION DECLARA TION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference.
5 NOM ST A TEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
6 SER VSWITCH DUO™ 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal ma.
7 T ABLE OF CONTENTS Contents Chapter Page 1. Specifications ............................................................................................... 9 2. Introduction ............................................................................
8 SER VSWITCH DUO™ Contents (continued) Chapter Page 5. Operation ................................................................................................... 28 5.1 Power Status ...............................................................
9 CHAPTER 1: Specifications 1. Specifications Compliance — CE (EN55022 Class B); FCC Part 15 Subpart J Class A, IC Class/ classe A Standards — VGA, SVGA, XGA, or XGA-2 video Interfaces — Video: .
10 SER VSWITCH DUO™ Connectors — All rear-mounted: (2) HD15 female for monitor attachment; (4) 6-pin mini-DIN female for keyboard and mouse attachment; (1) DB15 female for RS-232; (1) Barrel jack .
11 CHAPTER 2: Introductiom 2. Introduction The ServSwitch Duo ™ is a high-performance keyboard-, monitor-, and mouse- sharing device that supports a wide range of IBM ® PC compatible hardware and software platforms.
12 SER VSWITCH DUO™ 2.2 The Complete ServSwitch Duo Package You should have received these components with your ServSwitch Duo: • The ServSwitch Duo itself. • A power-supply transformer and output cord. • A power-supply input cord suitable for your country or region.
13 CHAPTER 2: Introduction 2.3 The ServSwitch Duo Illustrated Fig. 2-1. The front and side panels of the 4- and 8-port Ser vSwitch Duo models (KV6104SA and KV6108SA). Fig. 2-2. The rear panel of the 4- and 8-port Ser vSwitch Duo models. Fig. 2-3. The Remote-Control Module (KV6REM), an optional accessor y for the 4- and 8-port Switch models.
14 SER VSWITCH DUO™ Fig. 2-4. The front and side panels of the 12- and 16-port Ser vSwitch Duo models (KV6112F A and KV6116F A). Fig. 2-5. The rear panel of the 12- and 16-port Ser vSwitch Duo models.
15 CHAPTER 2: Introduction 2.4 Safety Concerns As you prepare to install the ServSwitch Duo, please keep these things in mind: • The Switch is for use in dry, oil-free indoor environments only.
16 SER VSWITCH DUO™ 3. Installation 3.1 What Y ou Will Need You’ll need these things to be in place before you can install your ServSwitch Duo: • Cables to connect the ServSwitch Duo to the keyboard, video, and mouse ports of each of your PCs. Cable specifications are given in Appendix A .
17 CHAPTER 3: Installation 3.2 Rackmounting the ServSwitch Duo (Optional) The ServSwitch Duo has been designed to be used either on a desktop or mounted in a 19" rack. If the ServSwitch Duo is to be used on a desktop, you will need to stick the included self-adhesive rubber feet to the underside of the Switch.
18 SER VSWITCH DUO™ Figure 3-1. The Ser vSwitch Duo cables. Next, connect each computer or (in cascaded systems) subsidiary ServSwitch Duo to your single/master Switch.
19 CHAPTER 3: Installation To connect computers with serial mouse ports and PC/AT style keyboard ports, you’ll need adapters, as shown in Figure 3-2 below . Refer to the Appendix for cable guidelines. Figure 3-2. Using adapters to connect computers with serial mouse ports or PC/A T keyboard por ts.
20 SER VSWITCH DUO™ 4. Configuration To configure your ServSwitch Duo system, you’ll need to configure first the attached PCs, as directed in Section 4.
21 CHAPTER 4: Configuration key while you plug in the ServSwitch Duo; do not release SELECT until the ServSwitch Duo displays “C” to show that it is in configuration mode. • To enter configure mode while the ServSwitch Duo is running, hold down the SELECT key for 5 seconds until the front-panel display shows “C”.
22 SER VSWITCH DUO™ 4.2.3 A UTOSCANNING : S ETTING THE S CAN M ODE AND P AUSE T IME The ServSwitch Duo begins autoscanning its CPU channels (that is, briefly displaying each channel’s video in turn) when you type in the hotkey sequence followed by the letter “A” (see Section 5.
23 CHAPTER 4: Configuration 4.2.4 S ETTING THE S WITCHOVER T IMEOUT To be able to control the ServSwitch Duo from either of two separate locations at any given time, you have to connect keyboards, monitors, and mice to both of the Switch’s control ports, A and B.
24 SER VSWITCH DUO™ The ServSwitch Duo supports “Internet mice” that are compatible with the Microsoft IntelliMouse. These are fitted with a wheel or other type of scrolling control and sometimes have additional buttons.
25 CHAPTER 4: Configuration 4.2.6 S ETTING THE H OTKEY S EQUENCE You can access many of the ServSwitch Duo’s main functions (such as CPU-channel selection, autoscanning, and locking) by sending commands from the shared keyboard.
26 SER VSWITCH DUO™ 4.2.7 V IEWING THE F IRMWARE R EVISION , R ESTORING M OUSE F UNCTION , OR R ESETTING TO F ACTORY D EFAULTS For technical-support purposes, it might be necessary to find out the firmware- release version of the control software in your ServSwitch Duo.
27 CHAPTER 4: Configuration 4.2.9 S ETTING THE P ASSWORD There are many situations where unrestricted access to corporate file servers or sensitive information needs to be controlled. In such circumstances, the ServSwitch Duo can be locked away in a room or secure cabinet and controlled remotely.
28 SER VSWITCH DUO™ 5. Operation This chapter explains the general operation of the ServSwitch Duo. We recommend that you read this chapter carefully before starting to use the Switch; also make sure you have read the important note on page 20.
29 CHAPTER 5: Operation An optional Remote-Control Module (“RCM” for short, our product code KV6REM) is also available for the ServSwitch Duo. It’s a small hand-held component—with its own copies of the Switch’s SELECT key and front-panel display—whose 10-foot (3-m) cord you can plug into the Switch’s RS-232 port.
30 SER VSWITCH DUO™ 5.4 The Status Display The ServSwitch Duo’s front-panel 7-segment status display usually shows the number of the currently selected computer channel, while the dot LED alongside it flashes in response to data from the shared keyboard or mouse, as shown in the top illustration in Figure 5-1 below.
31 CHAPTER 5: Operation 5.5 Using the Dual Control Ports (A and B) The ServSwitch Duo has two control ports, “A” and “B.” Each control port has a keyboard, mouse, and monitor connection, and either can be used to access the Switch. Typically port A is used for local access, and port B for remote access from up to 65 feet (20 m) away.
32 SER VSWITCH DUO™ 5.7 Keyboard Control: Hotkey Commands You can control many functions on the ServSwitch Duo—such as CPU-channel selection, autoscanning, or locking—from the keyboard, using commands triggered with the Switch’s currently selected hotkey combination.
33 CHAPTER 5: Operation Please note that, in cascaded systems, it is not possible to scan through all of the channels on every Switch in the same scan. Each Switch must be scanned separately. • Use {Hotkeys} + [0] to select nonexistent “channel zero” in order to shut off the video output from the Switch to the shared monitors.
34 SER VSWITCH DUO™ Examples of common hotkey commands (assuming the hotkeys are [Ctrl] and [Alt]): • To select channel 2: Press and hold [Ctrl] and [Alt], press and release [2], release [Ctrl] and [Alt].
35 CHAPTER 5: Operation 5.8 On-Screen Menu Control Another convenient way to select CPU channels on the ServSwitch Duo is through the Switch’s on-screen menu. This menu consists of channel numbers (and, in cascaded systems, channel addresses) paired with computer names that you assign.
36 SER VSWITCH DUO™ 5.8.1 A DDING A C OMPUTER TO THE M ENU L IST With the menu visible on the screen, press the [Insert] key. This will cause a new “Computer” entry field to be inserted on the menu. This is highlighted in red with a flashing cursor to indicate the text entry position.
37 CHAPTER 5: Operation 5.8.4 S ELECTING A C OMPUTER ON THE M ENU L IST With the menu visible on the screen, highlight the computer to be selected using the up- and down-arrow keys and page-up and page-down keys as required. Now press the [Enter] key to switch to the highlighted computer.
38 SER VSWITCH DUO™ 5.9 Mouse Control Yet another convenient way to select CPU channels on the ServSwitch Duo is through a three-button mouse, if this feature is enabled (see Section 4.2.5 ). To switch to the next channel, simply hold down the central mouse button or “wheel” button, then click on the left-hand mouse button.
39 CHAPTER 5: Operation If you have powered down your ServSwitch Duo, or if you are attempting to hot- plug a system into it, you may be able to restore lost mouse movement using the ServSwitch Duo's mouse-restoration functions.
40 SER VSWITCH DUO™ 5.12 RS-232 Control There is yet one more way to select channels on the ServSwitch Duo: through its RS-232 serial port. (This is a proprietarily pinned DB15 connector; see Section A.
41 CHAPTER 5: Operation For an example of hotkey switching, consider a situation in which two ServSwitch Duo units, unit “A” and unit “B,” are connected together as shown in Figure 5-1 on page 42.
42 SER VSWITCH DUO™ Figure 5-1. A typical cascade of two Ser vSwitch Duos. ServSwitch Duo A (first layer) ServSwitch Duo B (second layer) 4 3 2 1 4 3 2 1 CPUs CPUs Shared Keyboard, Mouse, and Monito.
43 CHAPTER 6: T roubleshooting 6. T roubleshooting 6.1 Things T o T r y This section suggests possible answers for a number of problems that people sometimes encounter when trying to operate the ServSwitch Duo.
44 SER VSWITCH DUO™ Problem: Your keyboard does not function or functions only intermittently. The Num Lock LED does not always light when the Num Lock key is pressed. Possible Solution: Some older keyboards were designed for use with specific computers and are not truly PC/AT or PS/2 compatible.
45 CHAPTER 6: T roubleshooting Problem: The ServSwitch Duo does not power on correctly (display is blank or stuck after power-up). Possible Solution: Power down all CPUs attached to the ServSwitch Duo.
46 SER VSWITCH DUO™ 6.2 Calling Black Box If you determine that your ServSwitch Duo is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem.
47 APPENDIX: Cable and Connector Guidelines Appendix: Cable and Connector Guidelines IMPOR T ANT NOTE The maximum cable lengths supported vary widely between devices and cables. It might be possible to use cables that are longer than those specified below with certain PCs and peripherals, but this cannot be guaranteed.
48 SER VSWITCH DUO™ RS-232 serial mice: These require a special adapter, with the pinning shown in the illustration below, to connect the ServSwitch Duo’s PS/2 mouse port to the RS-232 port on a PC. One of these adapters is included with your Switch for each four CPU ports it has.
49 APPENDIX: Cable and Connector Guidelines A.3 The Expansion Port The DB15 connector on the back of the ServSwitch Duo is a proprietarily pinned port using RS-232-type signaling.
50 SER VSWITCH DUO™ DISCLAIMERS While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein.
NOTES.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Black Box KV6104SA è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Black Box KV6104SA - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Black Box KV6104SA imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Black Box KV6104SA ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Black Box KV6104SA, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Black Box KV6104SA.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Black Box KV6104SA. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Black Box KV6104SA insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
