Manuale d’uso / di manutenzione del prodotto vmProtect 6 del fabbricante Acronis
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User Guide.
2 Copyr ight © Acr onis, In c ., 200 0-2011 Table o f con ten ts 1 Introducing Acro nis vmProtec t 6.0 ............................................................................................. 5 2 Acronis vmProtec t 6.0 Overvi ew ................
3 Copyr ight © Acronis, In c., 200 0-2011 6.6 Managing created backup task ............................................................................................ 34 7 Restoring a Backup o f Vir tu al Machines ...................................
4 Copyr ight © Acronis, In c., 200 0-2011 12 Other Operati ons ..................................................................................................................... 64 12.1 Validating backups (Actions -> Validate) .................
5 Copyr ight © Acronis, In c., 200 0-2011 1 In tro duc ing Ac ron is v mP rotec t 6 .0 Acronis believes t hat virtualization and transition t o the cloud are not only a better way of doing comput ing, but also allow for achievi ng less downtime s and faster rec overies while reducing cost s.
6 Copyr ight © Acronis, In c., 200 0-2011 2 Ac ron is vmP ro tec t 6 .0 Ov erv ie w Acronis vmProtec t 6.0 i s a c omprehensive backup and recovery solut ion designed for VMware .
7 Copyr ight © Acronis, In c., 200 0-2011 3 Ho w Ac ron is vmP ro tec t 6 .0 W ork s 3. 1 V i rt ua l ma chi nes ba ck up a nd res to re As with a p hysical machine, your virtual mac hine (or several VMs as a whole vir tual infrastruct ure) should also b e prot ected.
8 Copyr ight © Acronis, In c., 200 0-2011 3 . 2. 2 S i n g l e f i l e b a c k u p sc h e m e (A l w a y s I n c r e m e n t a l m o d e ) Usually, bac kups are kept o nly for a cert ain time period (ret ention t ime) or th ere is a policy to keep only the last X bac kups in the b ackup chain.
9 Copyr ight © Acronis, In c., 200 0-2011 4 In st alla tion of Acro nis vm Prot ec t 6 .0 4. 1 R e q ui re men ts 4 . 1. 1 S u p p o r t e d o p e r a t i n g s y s t e m s Acronis vmProtec t supp orts the fo llowing operat i ng sy stems: Windows XP Profess i onal SP3 (x86, x64).
10 Copyr ight © Acronis, In c., 200 0-2011 For t he smoot h operation of the Acronis vmProtec t Web Console, yo u should have one o f the following versions of y our web browser: Mozilla Firefox 3.6 o r higher . Internet E xpl orer 7.0 or higher.
11 Copyr ight © Acronis, In c., 200 0-2011 4 . 2. 1 I n s t a l l i n g A c r o n i s v m P r o t e c t 6. 0 a s V i r t u a l A p p l i a n c e o n a n E S X ( i ) h o s t Acronis vmProtec t soft ware could be installed direct l y on an ESX(i) host .
12 Copyr ight © Acronis, In c., 200 0-2011 cannot change th e login for your Web Console. To change the Web Console password, go t o Configure -> Agent Pas sword page (for m ore informati on refer to Managing Agent Password sec tion (p.
13 Copyr ight © Acronis, In c., 200 0-2011 The diagram below i l lustrates a LAN -based and a LAN-free backup. L AN-free access t o virtual machines is availabl e if you have a fibre c hannel (FC) or iSCSI Storage Area Network .
14 Copyr ight © Acronis, In c., 200 0-2011 3. Select t he way you want your c omponen ts t o be installed, i.e. specify the location where to install the soft ware. The default dest ination for i nstalling Acro nis vmProtect i s the C: Program FilesAcronis folder.
15 Copyr ight © Acronis, In c., 200 0-2011 Specify th e location y ou want t o extract your fi les to, a nd then click Extract . The Di sk usage butto n shows t he available space for the different volumes on your PC and hel ps you t o choo se the destination disk for t he files extract ion.
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17 Copyr ight © Acronis, In c., 200 0-2011 5 G ett in g star ted Onc e you installed t he Acron is vmProtect or deployed your Acro nis vmProtect Virtual Appliance, y ou can run the Acron is vmProtect Web Console. The Web Console will be opened i n the defaul t Int ernet browser.
18 Copyr ight © Acronis, In c., 200 0-2011 Login pa ge After logging in t he Acron is vmProtect you will see a w el come sc reen with t he Dashb ord's Quic k Start.
19 Copyr ight © Acronis, In c., 200 0-2011 status of your backup, restore and other tasks. It do es so by using co lor -coding fo r successful a nd failed tasks. As the dashboard outlines all act ions you can perform with Ac ronis vmProtect , it presents a v ery useful to ol for a quick operational d ecision making.
20 Copyr ight © Acronis, In c., 200 0-2011 There are 3 main t abs in the Acro nis vmProtect ri bbon menu: Actions tab, V iew tab an d Conf igure tab. T he fourth add itional Acronis t ab appears dynamically depending on the c urrent user-selected View or Configure operation.
21 Copyr ight © Acronis, In c., 200 0-2011 c. Mounted VMs view This is th e link to Mounted VMs view. The Moun ted virtual mac hines management is described in the " Managi ng mounted VMs" section (p. 66 ). d. Show logs view This is th e link to t he Sh ow logs view.
22 Copyr ight © Acronis, In c., 200 0-2011 c. View - > Mou nted VMs When th e Mounted VMs view is se l ected, the Mounted VMs tab appears in the ribbo n menu. The Mounted VM s page is desc ribed in the " Managi ng mount ed VMs" sec tion (p.
23 Copyr ight © Acronis, In c., 200 0-2011 6 Cr eat in g a Bac ku p o f Vir tu al M ach ine s Click Cre ate Backup Task Q uick s ta rt or Backup in the Actions t ab of th e main menu to creat e a new backup task.
24 Copyr ight © Acronis, In c., 200 0-2011 Create Backu p wiza r d, Step The Arc hive name field shows t he name of the arch ive selected in th e Browse pop- up. The left side of t he Browse pop-up shows the list o f: Online backup sto rages.
25 Copyr ight © Acronis, In c., 200 0-2011 Enter y our archive name value in t he co rresponding Archive name field below . Note that i t is not recommended t o have more than one backup task writing data t o the same archive. The ret ention rules applied to the arc hi ve by different backup tasks may cause an unpredic table outcome.
26 Copyr ight © Acronis, In c., 200 0-2011 example, with t he Every 2 week(s) on Mon sett i ng, t he task will be performed on Monday of every other week. In the Duri ng the day execute the task... area, sel ect o ne of t he following: Once at: <.
27 Copyr ight © Acronis, In c., 200 0-2011 In case o f editing your existing backup task or sel ecting an existing archive for t he backup location, this sett ing is not shown. 6 . 4. 2 R e t e n t i o n r u l e s Next, yo u should define the ret ention rules for b ackup management i nside the archive.
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29 Copyr ight © Acronis, In c., 200 0-2011 Note t hat ret en tion rules are applied only before t he b ackup task execu tion.
30 Copyr ight © Acronis, In c., 200 0-2011 6 . 4. 3 B a c k u p v a l i d a t i o n If you would like to ch eck t he newly creat ed backup for c onsistency (perform th e backup validation), select t he Validate after backup chec k box ( for further information on Back u p valid ation, ple ase refer to section "Valid ating backups" (p.
31 Copyr ight © Acronis, In c., 200 0-2011 6 . 5. 2 S o u r c e F i l e s Ex c l u s i o n With th e sourc e files exclusion rules you can d efine which dat a will be skipped from t he source dat a during the backup process and t h us be excluded from the list of backed up items.
32 Copyr ight © Acronis, In c., 200 0-2011 When a rec overabl e error occ urs, the program re-attempts to perform the failed operat ion. You can set t he time interval and the number of attempts. The task finishes as soon as the operation succ eeds OR the spec i fied number of at tempts is reached.
33 Copyr ight © Acronis, In c., 200 0-2011 2) SNMP notifications This opt i on defines whet her the ag ent(s) op erating on the managed machine have to send the logs of the bac kup operation events t o the specified Simple N etwork M anagement Proto col (SNMP) managers.
34 Copyr ight © Acronis, In c., 200 0-2011 6. 6 M a nag ing cre ate d b ack up task When editing an existing bac kup task you will see all the sections (steps) of the backup wizard you completed while creating your b ackup task. All four steps of the wizard will appear o n the screen at once.
35 Copyr ight © Acronis, In c., 200 0-2011 7 Re s to rin g a B ack up of Vi rtual M ach ines Click on the Restore button in t he Actions t ab of th e mai n menu t o restore one or several backed up virtual machines .
36 Copyr ight © Acronis, In c., 200 0-2011 In the Select Reco very Point po p-up you can see the l ist of all rec overy points available for this virtual machine and select t he reco very point to be restored. The list includes t he name of the archive which includes this rec overy point and its creat ion time.
37 Copyr ight © Acronis, In c., 200 0-2011 current locat ion of the virtual machine. For example, a t t he moment of creating th e recovery point the VM was in vApp1 , but lat er it has migrated to vApp2. Then this VM wil l be restored to vApp2 overwriting t he existing VM.
38 Copyr ight © Acronis, In c., 200 0-2011 Note t hat in this c ase the datast ore selection wi ll be unavailable (si nce it is alread y defined by t he target VM being overwritten), ho wever, you can change the resou rce pool locat ion for this VM by choo sing correspond ing item in the Resource Pool select ion.
39 Copyr ight © Acronis, In c., 200 0-2011 To complete t he wizard and c reate the resto re backup task you must set up the task name an d define how t o run it.
40 Copyr ight © Acronis, In c., 200 0-2011 7 . 4. 1 N o t i f i ca t i o n s 1) E-mail notifications This opt i on allows sett ing up th e e-mail not ifications abo ut t he basic events during yo ur restore task, such as successful co mpletion, rest ore failure or need for user interac tion.
41 Copyr ight © Acronis, In c., 200 0-2011 Community t y pe th e name of the SNMP co mmunity to which b oth the host running t he SNMP management application an d th e sending machine belong. T he typical c ommuni ty is " public"; Click Send test mess age to make sur e all your set tings are correct .
42 Copyr ight © Acronis, In c., 200 0-2011 7 . 4. 4 A d d i t i o n a l S e t t i n g s Use FTP in active mode It is possible to use FT P active mode for FT P authentication and data transfer. Th e default setting for Use FTP in active mode is disabled.
43 Copyr ight © Acronis, In c., 200 0-2011 8 F i le Rec ove ry Sometimes there is a need t o rec over just a singl e file o r just a few files from a backup arc hive without restoring th e whole virtual mach ine.
44 Copyr ight © Acronis, In c., 200 0-2011 There are two ways of selecting loc ations in t he browsing window.
45 Copyr ight © Acronis, In c., 200 0-2011 8. 2 E xp lor e R ec ov e ry P oi nt In the second step of the File Recovery wizard yo u have to c h oose which files or folders to rest ore. Here you c an see t he selected VM recovery point contents with a Windows Explorer-like directory browser.
46 Copyr ight © Acronis, In c., 200 0-2011 you c an select the destination for saving the selected backup files. A ll files and fo lders you select ed will be download ed there as a single .
47 Copyr ight © Acronis, In c., 200 0-2011 9 Ru nn in g V M f rom Back up Click Run VM from Backup in t he Home t ab of th e main menu to mou nt certain backed up virtual machine without restoring it.
48 Copyr ight © Acronis, In c., 200 0-2011 Click Browse to select the loc ation and/or arc hive. In the pop-up window with t he browsing options, you c an define t he path and/or the archive name. Her e you can also see the locat ions which were used before under Rece nt Locations item.
49 Copyr ight © Acronis, In c., 200 0-2011 Run VM from Back up First of all, with t he Select Location drop-do wn list you should d efine the E SX host where you want to mount the select ed VMs on.
50 Copyr ight © Acronis, In c., 200 0-2011 Please, specify t he post fix for t he mount ed vi rtual mac hine name in t he Mou nted VM name p ost fix field. This is nec essary since run ning two virtual mac hines with th e same name on one ESX ho st is not possible, especial ly when there is the o riginal VM already running on it.
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52 Copyr ight © Acronis, In c., 200 0-2011 10 Ma na gin g T ask s Click Tasks in the Vi ew tab of th e main menu to o pen the Tasks page ( V iew -> Tasks ), where you can see the details and perfo rm the operations with your tasks.
53 Copyr ight © Acronis, In c., 200 0-2011 Note t hat yo u can only view task logs ( see "Viewing task logs" section (p. 53 )) and Canc el ( see "Stopping a task" sect ion (p. 53 )) in the active runn ing task. Ot her contro l buttons Run , Edit and Delete are disabled.
54 Copyr ight © Acronis, In c., 200 0-2011 varying information depending on the task t ype ba ckup, restore or validation. The sec tions below describe t he tabs co ntents for the backup task. 1 0. 6. 1 S u m m a r y t a b The Summ ary tab gives overvi ew details of t he c urrent sele cted task.
55 Copyr ight © Acronis, In c., 200 0-2011 1 0. 6. 2 S o u r c e t a b The Source tab presen ts the tree of ESX hosts+vApps/VMs inc luded into the backup task.
56 Copyr ight © Acronis, In c., 200 0-2011 1 0. 6. 4 O p t i o n s t a b The Options t ab shows the settings o f the current select ed task. T his tab shows o nly the options which differ fro m default o nes.
57 Copyr ight © Acronis, In c., 200 0-2011 11 Ma na gin g Recov ery P oin t s Click th e Recovery P oints button in the View tab of t he mai n menu to open t he Recovery P oints page.
58 Copyr ight © Acronis, In c., 200 0-2011 Managing recove r y points, no locations ava ilabl e 11 .1 Ad di ng a b ac kup l oc ati on Optionally, you can add or remove the backup locations right from the Locations list. Click the Add New b utton on th e top to open th e Add Locat ion pop- up.
59 Copyr ight © Acronis, In c., 200 0-2011 You can select t he desired loc ation by expanding the appropriate folder group and choosing it in th e folder tree or by ent eri ng the full path to the loc ation in the Location field. Choose one of th e backup location t ypes from t he browse tree on t he left side.
60 Copyr ight © Acronis, In c., 200 0-2011 Managing recove r y points, passwo rd-protected location Only one virtual machine c an be selected in t his list at a time. The detail s window (th e right sect i on) for t he selected virtual machine c ontains 2 t abs as explained below th e Recovery P oints list and t he Recovery P oints details.
61 Copyr ight © Acronis, In c., 200 0-2011 11 .4 Su mma ry ta b You can see the summary information o n the sel ected recovery point by switching to the Summary tab. T his tab sho ws the following information: VM C omments (t aken fr om VMWare vSph ere client Summary t ab for the selected VM).
62 Copyr ight © Acronis, In c., 200 0-2011 1 1. 5. 3 F i l e r e c o v e r y Click th e File rec overy button in the ribbo n menu to perform the Guest Fi le Download o peration b y running the File Recovery wizard . The wizard will be pre-filled with t he selected recovery point settings described in the " Fi le recovery" section (p.
63 Copyr ight © Acronis, In c., 200 0-2011 Note, that in a L egacy Mode arc hive (p. 7) some reco v ery points may have dependenc i es. This means that deleting a single recovery point is imposs ible. In th is case, the entire ch ain of rec overy points which depend on the selected one wi ll be designated f or deletion.
64 Copyr ight © Acronis, In c., 200 0-2011 12 Ot he r Oper ati ons 12 .1 Va lid a tin g b a ck ups ( Acti ons - > Va l id ate ) Validating backups is an operation that checks t he pos sibility of data rec overy from a backup .
65 Copyr ight © Acronis, In c., 200 0-2011 Validate backu p task. What t o valida te. L o cation. Archive Validating an archive will check t he integri ty o f all backups (recovery points) inside the specified archive . In genera l, th is procedu re will be faster t han validating the whole location.
66 Copyr ight © Acronis, In c., 200 0-2011 In the Selected Virtu al Machines sec tion you can see a list of th e selected virtual machines with t hei r available recovery points, i .e. point in time wh ich contains a p articular mac hine stat e. The rec overy point c an be selected by clicking on it.
67 Copyr ight © Acronis, In c., 200 0-2011 1 2. 2. 1 M o u n t e d V M s l i s t The Mounted VMs v iew provides an o verview on the virtual mac hines which are curren tly mounted or runn ing from bac kup on an ESX ho st.
68 Copyr ight © Acronis, In c., 200 0-2011 The first Summary tab presents overview detai ls of the cu rrently selected virtual machine. Her e is an example of the possible cont ents of the Summary tab: Start Time/Date : 2 0:1 1 11/05/20 11 The Source tab presen ts the tree of mounted ESX h osts+vApp s/VMs.
69 Copyr ight © Acronis, In c., 200 0-2011 Logs lis t The logs list c ontains the Date/Time , Task name an d Message c olumns. You can sort the logs list by clicking the c ol umn header. Fo r switching bet we en th e ascending and descend ing sort o rder click the column header one more time.
70 Copyr ight © Acronis, In c., 200 0-2011 Log clean up rules dialog Select t he ch eck box in order to enable this Log cleanup rules op tion. Then, define the maximum size of t he agent log fo lder (for example, in Windows XP/2 003 Server %ALLUSE RSPROFILE% Application DataAcronisAVMP6 MMS LogEvents).
71 Copyr ight © Acronis, In c., 200 0-2011 warning message in o rder to co nfirm the d elete logs operation. Upon y our c onfirm ation, all logs will be cleared. Clear log dialog 1 2. 3. 4 S a v e l o g s t o f i l e Click th e Save to File button in the ribbo n bar to save the filtered log entries from the logs l i st.
72 Copyr ight © Acronis, In c., 200 0-2011 The licensing sch eme in vmProt ect impli es that each CPU on t he managed ESX host/cluster consumes a license. At th e first run of Acronis vmProtec t there are n o licenses bound t o any ESX host s/clusters.
73 Copyr ight © Acronis, In c., 200 0-2011 Managing licenses page, Ad d license dialo g Upon adding new licenses you wi ll get t he followi ng message indicat i n g the n umber of licenses added.
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76 Copyr ight © Acronis, In c., 200 0-2011 Configurin g ESX Hosts page, Host s list Adding an ESX host/vCenter will not bind the licenses to it aut omatically. It will be b ound o nly when you execut e a backup/resto re task wi th a virtual machine runn ing on th is host.
77 Copyr ight © Acronis, In c., 200 0-2011 Managing ESX hosts page, Add Host/vCenter dialo g 1 2. 5. 3 A d d i n g a n E S X h o s t wh i c h i s a p a r t o f v C e n t e r When you directly add an .
78 Copyr ight © Acronis, In c., 200 0-2011 domainusername fo rmat. You can ch eck the co nnection with t he Test connection button to ensure that t he provided creden tials are co rrect. Click OK to add your E SX host/vCenter. Managing ESX Hosts page, Enter credentia l s dialo g 1 2.
79 Copyr ight © Acronis, In c., 200 0-2011 Managing ESX hosts page, R e move host d i alog 12 .6 Ma nag i ng se tt i ng s 1 2. 6. 1 M a n a g i n g O n l i n e B a c k u p P r o x y Click Online Backup Proxy in the Configure tab o f the Acronis vmProtec t main ribbon menu to o pen the Onl ine Backup Pr oxy settings page.
80 Copyr ight © Acronis, In c., 200 0-2011 Managing se tti n gs, Online backu p proxy To set up proxy server settings: Select t he Use a proxy server check b ox. In Address , specify t he networ k name or IP address of the proxy server, for example: proxy.
81 Copyr ight © Acronis, In c., 200 0-2011 Google Chrome. In Optio ns , click Under the Hood . Under Network , click Change proxy settings . 1 2. 6. 2 M a n a g i n g A g e n t P a ss w o r d Click th e Agent Passw ord button in the Configure tab of the Acronis vmProtect mai n ribbon menu to change you r User p assword .
82 Copyr ight © Acronis, In c., 200 0-2011 13 Be st Pr act ice s In this sec tion we will give a few examples o f some op erations with Acronis vmProtect . After you installed your Acron is vmProtect A gent you have to conne ct to it with your access credent ials.
83 Copyr ight © Acronis, In c., 200 0-2011 In order t o do that, you have to run the Restore b ackup task wizard which wil l guide you thro ugh all the st eps of the restore process. Click Restore i n the Home tab of the main menu. T hen go t hrough the wizard.
84 Copyr ight © Acronis, In c., 200 0-2011 14 S u ppor t 14 .1 Te ch ni ca l S upp or t Maintenance and Support Program If you need assistance with your Acronis product , please go to http://www.
85 Copyr ight © Acronis, In c., 200 0-2011 15 G los sa ry A Ag ent (A cron is vm Pro t ect Age nt ) An application that performs backup and recovery o f t he virtual mach ines and enables o ther management operations on the VM Ware ESX/ESXi infrast ruct ure such as task management and operations with available bac kups, machines, etc.
86 Copyr ight © Acronis, In c., 200 0-2011 B B a c ku p The result of a single backup operat ion (p. 86 ) as a single recovery point (p. 92 ) i nside archive (p. 86 ) . Physically, it i s a file that contains a copy o f the backed up data (virtual machine volume s) from specific dat e and time for a spe cific virtual machine.
87 Copyr ight © Acronis, In c., 200 0-2011 B a c ku p ta sk (Ta sk) A set o f rules that specify h ow the given virtual machin e or a set of virtual mac hines will be protec ted. A bac kup task spec ifies: What d ata to b ack up (i.e. which machines t o bac k up).
88 Copyr ight © Acronis, In c., 200 0-2011 C CB T ( Cha ng ed B l oc k T rac king ) A feature o f VMWare ESX which allows to identify whic h blocks of the virtual disks have chan ged and to transfer only those blocks d uring the backup/replication pro cess.
89 Copyr ight © Acronis, In c., 200 0-2011 Deduplication in Acronis vmProtec t is managin g dat a within only o ne backup arch ive. For ex ample if the bac kups are saved into 2 different archives (even if t hey are in t he same location) then t here will be no relations between these arc hi ves and t hey may contain duplicated data.
90 Copyr ight © Acronis, In c., 200 0-2011 D ynam ic d is k A hard disk managed by Logical D isk Manager (LD M) th at is available in Windows start i ng with Windows 200 0. LD M helps flexibly allocate volum es on a st orage device for better fault tolerance, better performance or larger volume size.
91 Copyr ight © Acronis, In c., 200 0-2011 To reduce the access time (a striped volume). To achieve fault t olerance b y introducing redundan cy (mirrored and RAID -5 vo lumes).
92 Copyr ight © Acronis, In c., 200 0-2011 I In cr em enta l ba cku p A bac kup (p. 85 ) that stores chan ges to the data against the latest backup. Y ou need access t o other backups from th e same archive (p. 85 ) to rest ore data from an inc remental backup.
93 Copyr ight © Acronis, In c., 200 0-2011 R eg ist ere d ma ch in e A virtual machine mana ged by Acronis vmProtec t Agen t. All virtual mac hines which reside o n th e registered ESX/ESXi ho st o r vCenter are automatic ally regi stered and can be managed b y Acronis vmProtect A gent.
94 Copyr ight © Acronis, In c., 200 0-2011 U U ni ver sal Re st or e ( Acr oni s Un iv ersal R est ore ) The Acro nis proprietary techno logy that helps boo t up Windows on dissimilar hardware or a virtual machine.
95 Copyr ight © Acronis, In c., 200 0-2011 vC ent er VMware vCenter Server, formerl y VMware Virt ualCenter, cent ral ly manages VMware vSphere environments al lowing IT administrators dramat i cally i mproved contro l over the v irtual environment compared to other management platforms.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Acronis vmProtect 6 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Acronis vmProtect 6 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Acronis vmProtect 6 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Acronis vmProtect 6 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Acronis vmProtect 6, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Acronis vmProtect 6.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Acronis vmProtect 6. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Acronis vmProtect 6 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
