Manuale d’uso / di manutenzione del prodotto servswitch cx uno ip del fabbricante Black Box
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L O C R E M V N C 1 0 0 L N K P W R BLACK BOX CX U no IP BLA CK BOX 7 2 4 - 7 4 6 -5 5 0 0 ® ® Ser vSwitch ™ CX Uno IP USER GUIDE ® NETWORK SER VICES ® Order toll-free in the U.S.: Call 877-877-BBOX (outside U.
1 ® Contents - page 2 Contents I ntroduction ServSwitch CX Uno IP features - front and rear .
2 ® HT Operation The front panel indicators ..................
3 ® Appendix 3 - VNC viewer connection options ...............
4 ® Power switch IP network/ Internet LO C R EM VNC 1 00 LN K PWR BLACK BOX CX Uno IP BLACK BOX 72 4-74 6-5 500 ® ® SAM SAM SAM SAM SAM SAM I ntroduction Thank you for choosing the ServSwitch CX Uno IP from Black Box.
5 ® ServS witch CX U no IP featur es - front and r ear The ServSwitch CX Uno IP units pack a great deal of functionality into a compact space.
6 ® What ’ s in the bo x Power adapter and country- speciﬁc power lead CD-ROM Four self-adhesive rubber feet What y ou may additionally need ServSwitch CX Uno IP KV1081A – 8 computer connections, 1 local console connection, 1 global user (network) connection KV1161A – 16 computer connections, 1 local console connection, 1 global user (network) connection L O C R E M O S D U P G L C K P W R BLACK BOX CX Un o IP BLACK BOX 72 4-7 46- 5500 ® ® Single unit rack brackets Includes four screws (part number: Contact Black Box technical support) Double unit rack brackets Includes twelve screws Part number: Contact Black Box technical support) Server Access Modules One required per connected server .
7 ® I nstallation M ounting The ServSwitch CX Uno IP units offer thr ee main mounting methods: • Supplied four self-adhesive rubber feet • Optional single unit rack brackets • Optional double unit rack brackets Connections INDOOR USE ONL Y 5V 2.
8 ® REMOTE CONTROL ® 724-746-5500 ® LOCAL USER HOST COMPUTER SAM SAM ® 724-746-5500 ® LOCAL USER ® 724-746-5500 ® Connections The ServSwitch CX Uno IP provides a gr eat deal of ﬂexibility in its conﬁgurations.
9 ® Local user A locally connected video monitor , keyboar d (and mouse) are r equired during the initial conﬁguration.
10 ® Global user (IP network port) The ServSwitch CX Uno IP models provide an autosensing Ethernet IP port that can operate at 10 or 100Mbps, according to the network speed.
11 ® Computer system (via SAM) Each computer system is connected to the ServSwitch CX Uno IP unit via a Server Access Module (SAM) and standard category 5, 5e or 6 cabling.
12 ® 5 V 2 .0 A 1 2 1 16 1 OPTION S COMPUT P o wer in connection The ServSwitch CX Uno IP unit is supplied with a standard 5V power adapter .
13 ® 8 IN IN IN IN OUT OUT OUT 8 8 8 7 7 7 7 6 6 6 6 5 5 5 5 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 LOCREMOSD UPGLCK PWR BLACKBOX CX Uno BLACK BOX 724-7 46-5500 ® ® KVM only P o wer control port The options port of the ServSwitch CX Uno IP can be used to connect to one or more optional power control units.
14 ® Cascading multiple units The ServSwitch CX Uno IP units support up to eight or sixteen directly connected computer systems, however , this is by no means the limit.
15 ® 3 Connect the other end of the cascade link cable to the remote user port (RJ45 socket) on the front panel of theServSwitch CX Uno unit.
16 ® The unique address of this host is: 12 03 08 SAM SAM SAM SAM SAM SAM SAM SAM ServSwitch CX Uno IP ServSwitch CX Uno The unique address of this host is: 12 03 Port 12 at cascade level 1 Addr essing computers in a cascade Computer systems connected within a cascade arrangement are addr essed using up to four digits, two for each cascade level.
17 ® INDOOR USE ON L Y 5V 2.0A 4 12 3 11 2 10 1 9 8 16 7 15 6 14 5 13 OPTIONS COMPUTER CONNECTIONS COMPUTER CONNECTIONS INDOO R U SE ON L Y 5V 2.
18 ® 5V 2 .0 A 1 2 1 16 1 OPTIONS COMPU T Remote switching contr ol The port switching functions of the ServSwitch CX Uno IP units can be remotely contr olled by an RS232 link to the OPTIONS port on the rear panel.
19 ® Conﬁguration Almost all conﬁguration and operational aspects of the ServSwitch CX Uno IP units are contr olled via on-screen menu displays.
20 ® Initial conﬁguration The ServSwitch CX Uno IP unit provides an initial conﬁguration sequence to assist you to make the necessary settings.
21 ® Main menu The main menu allows you to determine many aspects of the ServSwitch CX Uno IP capabilities.
22 ® General security and conﬁguration steps T o enable general security 1 Display the Main menu .
23 ® What to do if the ADMIN passwor d has been forgotten If the ADMIN password becomes mislaid or forgotten, you will not be able to access the ServSwitch CX Uno IP to add or edit users and computer names.
24 ® Clearing IP access control This option removes all entries fr om the IP access control featur e within the ServSwitch CX Uno IP .
25 ® T o conﬁgure the unit fr om a global user location 1 Use either the VNC viewer or a standard web browser to make r emote contact with the ServSwitch CX Uno IP – see Global user access for more details.
26 ® Encryption settings The ServSwitch CX Uno IP offers a gr eat deal of ﬂexibility in its conﬁguration and this extends equally to its encryption settings that are used to pr event unauthorized interception of signals.
27 ® N etworking issues Thanks to its robust security the ServSwitch CX Uno IP of fers you great ﬂexibility in how it integrates into an existing network structure.
28 ® Placing ServS witch CX U no IP behind a router or ﬁrewall A possible point of contention between the ServSwitch CX Uno IP and a ﬁrewall can occasionally arise over the use of IP ports.
29 ® T o discover a DHCP-allocated IP address Once a DHCP server has allocated an IP address, you will need to know it in order to access the ServSwitch CX Uno IP via a network connection.
30 ® Placing ServS witch CX U no IP alongside the ﬁrewall ServSwitch CX Uno IP is built from the gr ound-up to be secure.
31 ® P ow er switching conﬁguration Power switch conﬁguration comprises two main steps: • Conﬁgur e the OPTIONS serial port to the same speed as used by the power switch box(es), using the conﬁguration menu .
32 ® U pgrading ServS witch CX U no IP models The ServSwitch CX Uno IP models are upgraded via global connection (thr ough the IP network port).
33 ® LOCAL USER GLOBAL USER IP COMPUTER SYSTEM SAM OR LO C RE M VNC 10 0 LN K PW R BLACK BOX CX Uno IP BLACK BO X 72 4- 74 6-5 50 0 ® ® HT Operation Accessing the S er vS witch CX U no IP The ServSwitch CX Uno IP provides two ways to gain access: • Local user access , or • Global user access via IP network link.
34 ® Enter your Login name here Selecting a computer There ar e three main ways for local users to select a speciﬁc computer channel: • Using hotkeys (as described below) – this is a good method if you continually access a small number of computers.
35 ® Standard hotkeys The range of hotkey combinations are as follows: Note: If your hotkeys have been changed, substitute them for and in the examples given here.
36 ® T o select a computer using mouse buttons Note: This procedure works only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’ option has been enabled by your administrator .
37 ® The conﬁrmation bo x The ServSwitch CX Uno IP provides the option of a conﬁrmation box that is displayed on screen for thr ee seconds after a computer is selected.
38 ® U ser pr eferences and functions In addition to customising the reminder banner as described earlier , you can also: • Change the color of the r eminder banner , • Select the scr een saver style, • Restor e mouse operation, or • Perform power contr ol functions.
39 ® Global user access Global users access the ServSwitch CX Uno IP using a viewer and a network/ internet link.
40 ® IMPORT ANT : During login, if you see a war ning message similar to the one shown here, then stop and do not pr oceed.
41 ® Global user access via web br owser Y ou can use a standar d Web br owser ( supported versions ) to gain access to the ServSwitch CX Uno IP and its host computer(s).
42 ® U sing the viewer windo w The viewer window gives you the ability to view and control the ServSwitch CX Uno IP and its host computer(s).
43 ® Host selection The Hosts button on the menu bar provides the quickest and most efﬁcient way to switch between host computers.
44 ® Access mode - shar ed/private Up to ﬁve users can be simultaneously logged-on (four global users plus one local or remote user) and during normal operation, all ar e able to see the same view of the currently selected host.
45 ® Mouse Control This option displays a mouse control dialog and is useful when the r emote cursor is failing to respond corr ectly to your mouse movements, even after using the Resync mouse option.
46 ® Click to send the code Enter the code here Keyboard Contr ol This option displays a keyboard contr ol dialog and is useful for sending keyboard combinations (to the host) that are needed r egularly or that are trapped by the ServSwitch CX Uno IP .
47 ® Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance.
48 ® Advanced Settings This option contains video signal settings that do not normally need to be adjusted.
49 ® If y ou need to enter a por t number Usually , when you make a network connection to the ServSwitch CX Uno IP (either using the VNC viewer or a Web br owser) you simply enter the IP address, i.
50 ® F ur ther infor mation This chapter contains a variety of information, including the following: • Getting assistance - see below • T r oubleshooting - see right • Appendices • Appendix 1 - Conﬁguration menus • Appendix 2 - Conﬁguration pages via viewer • Appendix 3 - VNC viewer connection options • Appendix 4 - VNC viewer window options • Appendix 5 - Browser viewer options • Appendix 6 - Addresses, masks and ports • Appendix 7 - Cable speciﬁcations • Appendix 8 - Hotkey sequence codes • Appendix 9 - Supported video modes • Safety information • End user licence agreement • Radio frequency energy statements • Certiﬁcation notice for equipment used in Canada • Normas Oﬁciales Mexicanas (NOM) electrical safety statement Getting assistance If you are still experiencing pr oblems after following the instructions within this guide, then please contact your local technical support department: • Email in the US: techsupport@blackbox.
51 ® Appendix 1 – Local setup menus The ServSwitch CX Uno IP local setup menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user .
52 ® F unctions The Functions menu contains a collection of procedur es that affect various aspects of ServSwitch CX Uno IP operation.
53 ® U ser P refer ences The User Prefer ences are system operating parameters that are independently selectable for each user and affect only their scr een.
54 ® Global P refer ences Global prefer ences are available only to the Admin user and allow settings to be made that affect all users attached to the ServSwitch CX Uno IP .
55 ® Setup O ptions Setup options are available only to the Admin user .
56 ® T o get here 1 From a local keyboard, log on as the ‘admin’ user .
57 ® U nit Conﬁguration This page provides access to a selection of both basic and fundamental settings for the ServSwitch CX Uno IP .
58 ® N etwork Conﬁguration This page allows you to conﬁgur e the various aspects of the IP port and its relationship with the local network.
59 ® Serial Conﬁguration This page allows you to conﬁgure the OPTIONS serial port located at the rear of the ServSwitch CX Uno IP .
60 ® Reset Conﬁguration This option allows you to completely reset the IP portion of the ServSwitch CX Uno IP unit.
61 ® Appendix 2 - Conﬁguration pages via view er This section covers the conﬁguration pages that are available to global admin users, using either the VNC viewer or the browser methods of access.
62 ® U ser accounts This page allows you to manage up to sixteen separate accounts.
63 ® U nit conﬁguration This page provides access to a selection of both basic and advanced settings for the ServSwitch CX Uno IP .
64 ® Advanced unit conﬁguration Cl ic k th is bu tt on t o dis pl ay a dv anc ed o pt io ns th at d o not n or ma ll y r eq uir e alt er at io n.
65 ® T ime & date conﬁguration This page allows you to conﬁgure all aspects r elating to time and date within the ServSwitch CX Uno IP unit.
66 ® N etwork conﬁguration This page allows you to conﬁgure the various aspects of the IP port and its relationship with the local network.
67 ® Setting IP access control The golden rule with this feature is ‘Include befor e you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addr esses’.
68 ® Serial port conﬁguration This page provides all access to settings concerned with the two serial ports (modem and power control) that ar e situated at the rear of the ServSwitch CX Uno IP unit.
69 ® H ost conﬁguration This page provides the opportunity to conﬁgur e various details for each of the host systems that may be connected to the ServSwitch CX Uno IP .
70 ® Logging and status This screen pr ovides various details about the user activity on the ServSwitch CX Uno IP unit.
71 ® LDAP conﬁguration The ServSwitch CX Uno IP can optionally use the industry standard LDAP (Lightweight Directory Access Pr otocol) to allow user authentication to occur in conjunction with an externally held database.
72 ® Appendix 3 - VNC viewer connection options When you are connecting to the ServSwitch CX Uno IP using the VNC viewer , a number of options are available.
73 ® Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems.
74 ® Misc Shared connection (do not dis- connect other viewers) This option does not apply to ServSwitch CX Uno IP connections.
75 ® Scaling No Scaling No attempt is made to make the screen image ﬁt the viewer window .
76 ® I dentities This feature helps your VNC viewer to conﬁrm that a revisited ServSwitch CX Uno IP is genuine and not another device masquerading as an ServSwitch CX Uno IP .
77 ® Appendix 4 - VNC viewer windo w options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window contr ol items Full screen Expands the VNC viewer window to ﬁll the whole screen with no visible window edges or toolbar .
78 ® Appendix 5 - B ro wser viewer options When you are connecting to the ServSwitch CX Uno IP using a Web br owser , a number of options are available.
79 ® Appendix 6 – A ddresses, masks and ports IP address, network masks and ports ar e all closely linked in the quest for one device to ﬁnd another across disparate network links.
80 ® N et masks - the binar y explanation T o really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary ; this is native digital, where everything is either a 1 (one) or 0 (zero), on or of f, yes or no.
81 ® Calculating the mask for IP access control The IP access control function uses a standar d IP address and a net mask notation to specify both single locations and ranges of addresses.
82 ® P orts If you accept the analogy of IP addresses being rather like telephone numbers, then think of ports as extension numbers.
83 ® Appendix 7 – C able and connector speciﬁcations ServS witch CX U no IP to po wer switch cable P o wer switch to pow er switch daisy chain cable 9pin D-type female 4pin RJ9 4pin RJ9 4pin RJ9 M ulti-head synchronization cable MASTER end 9pin D-type female SLA VE end 9pin D-type female MASTER end 9pin D-type female SLA VE1 end 9pin D-type female Use this cable when two ServSwitch CX Uno IP devices are being synchronized.
84 ® Appendix 8 – H otkey sequence codes These codes are used when deﬁning hotkey switching sequences (macr os) for host computers and allow you to include almost any of the special keys on the keyboard.
85 ® Appendix 9 – S uppor ted video modes The following video modes are supported and can be automatically conﬁgur ed by the ServSwitch CX Uno IP units.
86 ® Safety infor mation • For use in dry , oil fr ee indoor environments only .
87 ® End user licence agr eement PLEASE READ THIS AGREEMENT CAREFULL Y .
88 ® Radio F r equency Energy A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio fr equency energy emission regulations and ensure a suitably high level of immunity to electr omagnetic disturbances.
89 ® Certiﬁcation notice for equipment used in Canada The Canadian Department of Communications label identiﬁes certiﬁed equipment.
90 ® N ormas Oﬁciales M exicanas (NOM) electrical safety statement Instrucciones de seguridad 1 T odas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
91 ® www .ctxd.com Documentation by: © 2009 Black Box Corporation All trademarks are acknowledged.
92 ® HT I nd.
93 ® L Local.
94 ® BlackBo x subsidiar y contact details subsidiar y contact details Country Web Site/Email Phone Fax United States www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Black Box servswitch cx uno ip è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Black Box servswitch cx uno ip - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Black Box servswitch cx uno ip imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Black Box servswitch cx uno ip ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Black Box servswitch cx uno ip, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Black Box servswitch cx uno ip.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Black Box servswitch cx uno ip. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Black Box servswitch cx uno ip insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.